Parking & Transport Services Manager

University of North Texas System; Dallas (TX); On-site; USD 60,000 - 70,000; Full time

Job summary

University of North Texas System in Dallas is seeking a Parking & Transport Services Manager to lead on-campus parking and transportation operations. You will manage resources, staff, and the department budget to ensure efficient access and communication with the campus.

The role requires a bachelor’s degree with several years in parking and transportation, strong leadership, and customer service skills. The position engages with various campus stakeholders and may involve flexible scheduling.

Qualifications

• Bachelor's degree in related field and four years of experience in parking and transportation or related field.
• Experience leading parking and transportation operations.
• Strong written and oral communication skills.
• Ability to lead, manage budgets, and develop staff.
• Knowledge of customer service standards and campus operations.

Responsibilities

• Manages special event parking, customer service, permit management, and policies.
• Oversees parking lots and space assignments.
• Handles parking management software to streamline processes.
• Coordinates shuttle services for the campus.
• Compiles data for long-range planning and reporting.
• Oversees university vehicle rental program.
• Collaborates to generate resources and revenue.
• Recruits, hires, trains, and coaches student employees.
• Maintains safety and compliance in daily operations.

Skills

Leadership

Policy development

Communication skills

Project management

Customer service

Budget management

Staff coaching

Education

Bachelor's degree in related field

Tools

Parking management software

Job description

Title: Parking & Transport Services Manager

Employee Classification: Parking & Transport Svcs Mgr

Campus: University of North Texas - Dallas

Division: DAL-Operations

SubDivision-Department: DAL-Chief Operating Officer

Department: DAL-Parking Services-534010

Job Location: Dallas

Salary: $64,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Facilities department oversees all aspects of building maintenance and infrastructure on main campus as well as our Law Center in downtown Dallas— totaling over 300,000 square-feet of conditioned space.

The department consists of two divisions: Facilities Operations and Custodial Services.

It is our desire to provide excellent customer service to you and hope that you will feel free to call or visit us at any time.

Position Overview

This position is responsible for operations management and planning for Parking and Transportation Services, The incumbent in this position will provide leadership and direction for the universitys oncampus parking and transportation operations, manage resources, staff, and budget of the department. The Parking and Transportation Services Manager is accountable for managing the external operations of the department to ensure efficient access to and through the University as well as communicating this information to the campus community.

Minimum Qualifications

Bachelor's degree in related field and four (4) years of experience in parking and transportation services or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• Knowledge of policies, practices, and technologies associated with management of parking and transportation and financial systems
• Knowledge of, or ability to quickly learn, standard procedures pertaining to administrative processes/policies of the University and State
• Skilled in leadership and team building
• Ability to develop and implement policy and procedures skilled in project management
• Ability to communicate effectively both orally and in writing
• Exceptional customer service skills
• Ability to negotiate and problem solve with multiple constituencies
• Ability to establish and maintain effective working relationships
• Ability to interact productively with faculty, staff, students, the campus community, government officials, and the public

Job Duties

• Manages special event parking, customer service, permit management, marketing/communications, and departmental policies.
• Manages parking lots; administers the assignment and control of parking spaces to include assignments to faculty, staff, students, visitors, and businesses requiring parking associated with construction, deliveries, services, etc
• Manages the parking management software system to streamline processes and maximize efficiencies and costeffectiveness.
• Coordinates shuttle services for the campus.
• Collects and analyzes data to compile reports needed for longrange planning of parking and transportation programs.
• Manage the universitys vehicle rental program.
• Collaborates with the Executive Director of Auxiliary Services to plan, develop, and implement strategies for generating resources and/or revenues.
• Responsible for recruiting, hiring, training, scheduling, evaluating, and coaching student employees.
• While performing the duties of this job, the employee is regularly required to use fingers and hands to feel, grasp, operate or handle objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand and sit. The employee is required to walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus. Employee will be exposed to environmental elements on a regular basis.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Varies. Mon- Fri 8 AM - 5PM Sat 8 AM - 5 PM as needed.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.