Parking Traffic Lead — Customer Service & Logistics

Ace Parking; Santa Clara (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Ace Parking is seeking a Parking Attendant in Santa Clara, CA, to manage traffic flow and guide drivers to open spots. You will greet guests, answer questions, and help ensure smooth operations across shifts.

Responsibilities include directing vehicles, handling customer inquiries, and reporting maintenance issues, while maintaining a friendly, professional demeanor and a strong team orientation.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to remain calm and effective in high‑pressure situations.
• Excellent problem‑solving and decision‑making abilities.
• Attention to detail and organization.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)

Responsibilities

• Direct drivers to open parking spots and manage the flow of traffic.
• Assist with traffic control and greet guests warmly.
• Assist customers with questions or concerns in a calm, professional manner.
• Report maintenance or security issues to appropriate personnel.
• Foster a collaborative and supportive team environment and deliver excellent guest service.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Problem solving

Attention to detail

Physical work

Education

High school diploma or equivalent

Job description

Ace Parking is seeking a Parking Attendant in Santa Clara, CA, to manage traffic flow and guide drivers to open spots. You will greet guests, answer questions, and help ensure smooth operations across shifts.

Responsibilities include directing vehicles, handling customer inquiries, and reporting maintenance issues, while maintaining a friendly, professional demeanor and a strong team orientation.