Parking Attendant

ASM Global; Glendale (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Legends Global at Desert Diamond Arena is seeking a courteous Parking Attendant to oversee guest entry and parking flow, ensuring a smooth ingress and egress experience for visitors. You will help guests locate routes, issue parking directions, and maintain orderly vehicle distribution.

This role requires setup and takedown of traffic signage, proper operation of gate arms, and a focus on safety and guest satisfaction.

Qualifications

• High school diploma or GED preferred.
• 0–1 year of work experience required.
• Must be 18 years or older.
• Customer service experience preferred in a service industry.

Responsibilities

• Provide customer service to guests as they enter parking locations.
• Assist guests with directions to other locations or entry points.
• Ensure all vehicles are properly parked by vehicle permit.
• Set up and break down signage and traffic management equipment around assigned parking locations.
• Operate gate controlling arm and manage ingress/egress flow.
• Maintain a positive guest experience and handle issues as they arise.
• Other duties as assigned.

Skills

Positive attitude

Conflict resolution

Professional appearance

Verbal communication

Attention to detail

Education

High School Diploma or GED

Job description

LEGENDS GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Parking Attendant plays a critical role in creating both the first and last impression for guests visiting the Arena. This position is responsible for ensuring the safe, efficient and organized flow of vehicles during entry and exit from the arena’s parking areas. The Parking attendants oversee traffic movement to support a smooth ingress and egress, helping to minimize congestion and maintain a positive guest experience.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Provide customer service to guests as they enter parking locations
• Assist guests with directions to other locations or the quickest entry points into the facility
• Ensure all vehicles are properly parked by vehicle permit
• Provide set up and break down of signage and traffic management equipment around assigned parking locations in compliance with the traffic management program
• Operate gate controlling arm.
• Ensure traffic does not back up during ingress and egress
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED equivalent preferred.
• Minimum of 0-1 years of work experience required
• Employees must be 18 years of age or older
• Customer services experience preferred in a service industry

SKILLS AND ABILITIES

• Must be positive and outgoing person and able to work well with others
• Proven experience dealing with issues and conflict resolution
• Professional appearance required
• Excellent verbal and communication skills
• Proven job reliability, diligence, dedication and attention to detail

WORKING CONDITIONS

Location: Desert Diamond Arena

• This position will be exposed to adverse weather conditions.
• Physical requirements include the ability to effectively communicate verbally
• Manual dexterity, hand to eye coordination, and reaching required
• Long periods of standing and walking are required (must remain standing/walking during periods of ingress and egress)
• Flexibility to work long hours, nights, weekends and holidays

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.