Parking Services Officer

UTN; Salt Lake City (UT); On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Utah is seeking a parking enforcement professional to monitor and patrol parking areas, ensure compliance with permits, and assist campus community members and visitors with parking regulations.

Responsibilities include issuing citations, directing traffic during events, testifying in court as needed, and handling equipment and revenue collection for parking operations. A valid Utah driver’s license and 2 years of related experience are required.

Qualifications

• Two years related parking enforcement experience, or equivalency (one year of education can be substituted for two years of related work experience).
• A valid Utah driver’s license is required.
• Demonstrated human relations and effective communication skills.
• Must pass a background review.

Responsibilities

• Patrols parking lots and checks for proper permits, issuing citations for improper parking.
• Assists motorists and campus visitors with parking regulations and available parking.
• Processes issued citations and completes related forms; directs traffic during events.
• Impasses vehicles in tow-away zones or with excessive citations following procedures.
• Testifies in court as requested by the Attorney General’s office.
• May set up, take down, maintain and inventory equipment for special event parking; may collect revenue from day passes and meters.

Skills

Customer service

Communication skills

Utah driver’s license

Driving license

Tools

Word processing

Spreadsheets

Job description

Priority Review Date (Note - Posting may close at any time)

Job Summary

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special-use patrons.

Responsibilities

Patrols parking lots, which involves checking for proper permits and issuing citations for improper parking. Assists in providing motorist services to the University community and the public such as starting cars, directing people to available parking and specific buildings on campus. Assists visitors and registered users of the campus parking system in understanding regulations and the availability of parking in different areas of the campus. Processes copies of issued citations and completes forms related to work performed during shift. Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement). Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures. Testifies in court involving contested citations as requested by the Attorney General’s office. May set up, take down, maintain and inventory all equipment needed for special event parking. May collect revenue from day pass machines and meters. May perform preventive maintenance on parking lot equipment and order new equipment as needed.

Minimum Qualifications

Two years related parking enforcement experience, or equivalency (one year of education can be substituted for two years of related work experience); a valid Utah’s Driver’s License; and demonstrated human relation and effective communication skills required. Must be able to pass a background review.

Preferences

Must be able to pass a background review. Demonstrated computer experience including word processing and spreadsheet skills are a plus. Ability to evaluate and resolve parking issues and payment options for customer’s impounded vehicles. Good judgment and honesty a must when collecting payments for unpaid tickets in the field. Must be able to handle high stress and crisis situations and have a commitment to provide excellent customer service. Must be able to lawfully operate a motor vehicle. Must be able to ride a mountain bike.

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How many years of related parking enforcement experience do you have?
  • No experience
  • Less than 1 year
  • 1 year or more, but less than 2 years
  • 2 years or more, but less than 4 years
  • 4 years or more
• * Do you have a valid Utah driver's license?
  • Yes
  • No

Required Documents

• Cover Letter

Optional Documents

• Resume

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]