Parking Services Area Manager | Training & Revenue Growth

Diamond Parking Service; Honolulu (HI); On-site; USD 70,000 - 105,000; Full time

Job summary

Diamond Parking is seeking an Area Manager - Parking Services to oversee operations at assigned locations in Honolulu. You will train CSR representatives and administrators, ensure exceptional customer service, and meet financial deadlines.

The role requires leadership, strong communication, and hands-on supervision of scheduling, audits, and safety. Onsite work with occasional after-hours as needed; comprehensive training and career growth opportunities.

Qualifications

• One-year certificate from college or technical school or related experience.
• Ability to read, write, and comprehend simple instructions and correspondence.
• Basic math and data entry abilities.

Responsibilities

• Lead and train CSR staff and administrators to maintain high customer service.
• Conduct audits and ensure quality control and timely reporting.
• Oversee scheduling, staffing, and supervision of CSR team.
• Support IT and training materials; assist with projects.

Skills

Customer service

Communication

Team leadership

Computer literacy

Education

One-year certificate from college or technical school

Job description

Diamond Parking is seeking an Area Manager - Parking Services to oversee operations at assigned locations in Honolulu. You will train CSR representatives and administrators, ensure exceptional customer service, and meet financial deadlines.

The role requires leadership, strong communication, and hands-on supervision of scheduling, audits, and safety. Onsite work with occasional after-hours as needed; comprehensive training and career growth opportunities.