Parking Operations Supervisor

asmglobal; Jacksonville (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Legends Global has an opening for a Parking Supervisor at the Jacksonville Sports Complex and Prime Osborn Convention Center. You will oversee daily parking staff, ensure excellent guest service, and manage setup and parking operations during events.

The role requires a valid Florida driver's license, strong customer service skills, and at least two years of supervisory experience. Equal opportunity employer; background check required.

Qualifications

• Must have a valid State of Florida driver’s License
• Excellent customer service skills and ability to resolve conflicts
• Two years’ experience in a customer service or management environment and a minimum of two years in a supervisory role preferred

Responsibilities

• Prepares and assigns work locations/duties of Parking Attendants and Cashiers
• Prepare, issue and reconcile change funds given to cashiers
• Conducts briefings and provides/collects tools/equipment for Parking Attendants
• Provide guests with directions and other venue information
• Conduct field/lot inspections; ensure operations run smoothly; observe and report maintenance needs
• Supervises parking staff placement of signs, traffic cones and other event setup materials
• Supervises the process of parking ticket sales per policies
• Participate in staff selection and training; address deficiencies; apply discipline as needed
• Resolves client and guest customer service issues with courtesy
• Maintains host building contact for smooth event parking operations
• May assist police with traffic control and law enforcement issues
• Patrols parking facilities to ensure safe operations
• Sets up and makes bank deposits as needed
• Other duties as assigned

Skills

Customer service

Supervisory

Communication

Driver's license

Education

Two years’ experience in a customer service or management environment and supervisory role preferred

Job description

Legends Global has an opening for a Parking Supervisor at the Jacksonville Sports Complex and Prime Osborn Convention Center. You will oversee daily parking staff, ensure excellent guest service, and manage setup and parking operations during events.

The role requires a valid Florida driver's license, strong customer service skills, and at least two years of supervisory experience. Equal opportunity employer; background check required.