Parking Operations Lead — Customer Experience & Efficiency

SP+; San Antonio (TX); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flex spending accounts

Long/Short term disability

Life insurance

401k

Paid time off

Job summary

SP+ is seeking an Assistant Operations Manager in San Antonio to help run daily parking operations within contractual guidelines and foster client relations. The role involves supervising frontline staff, preparing reports, handling deposits, and supporting maintenance tasks.

A high school graduate with parking experience is preferred, with availability for varying shifts including evenings and weekends. The position emphasizes customer service, adaptability, and sound judgment while ensuring

Qualifications

• High School Graduate with parking experience preferred.
• Availability for special shifts; may require evenings/weekends.

Responsibilities

• Assist in day-to-day operations to meet contractual guidelines and client relations.
• Help develop property-level financial and operational goals.
• Supervise frontline staff, process deposits, and prepare month-end reports.
• Answer customer questions courteously and provide service.
• Assist with maintenance tasks, report accidents, and support the Facility Manager.
• Maintain knowledge of garage areas and local streets/landmarks.

Skills

Customer Service

Written Communication

Oral Communication

Adaptability

Judgment

Education

High School Graduate

Job description

SP+ is seeking an Assistant Operations Manager in San Antonio to help run daily parking operations within contractual guidelines and foster client relations. The role involves supervising frontline staff, preparing reports, handling deposits, and supporting maintenance tasks.

A high school graduate with parking experience is preferred, with availability for varying shifts including evenings and weekends. The position emphasizes customer service, adaptability, and sound judgment while ensuring