Parking Operations Lead

City of San Antonio; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

City of San Antonio is seeking a Shift Supervisor for City Facility Ambassadors to oversee a work shift and manage daily money collections at parking facilities in Center City. You will schedule staff, supervise and train employees, resolve customer issues, and ensure safe, orderly operation of parking areas.

The role requires strong communication and audit capabilities, plus willingness to work a rotating schedule including evenings, weekends, and holidays.

Qualifications

• Experience supervising staff in a customer service setting.
• Knowledge of cash handling and reporting.
• Experience auditing vehicle access systems.
• Familiar with parking operations.
• Ability to communicate clearly and listen to customers.

Responsibilities

• Prepare shift work and assign staff.
• Supervise, train, and evaluate employees.
• Prepare daily cash collection reports.
• Address customer concerns and conflicts.
• Coordinate opening/closing of parking facilities.
• Inspect facilities for safety and upkeep.
• Prepare activity reports for the shift.
• Oversee work area maintenance.
• Perform related duties as required.

Skills

Parking operations

Supervision

Cash handling

Scheduling

Customer service

Communication

Auditing

Job description

City of San Antonio is seeking a Shift Supervisor for City Facility Ambassadors to oversee a work shift and manage daily money collections at parking facilities in Center City. You will schedule staff, supervise and train employees, resolve customer issues, and ensure safe, orderly operation of parking areas.

The role requires strong communication and audit capabilities, plus willingness to work a rotating schedule including evenings, weekends, and holidays.