Parking Office Attendant

Joe's Auto Parks; California; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in parking operations seeks a detail-oriented Parking Office Attendant to provide exceptional customer service and maintain parking lot operations. The role requires a high school diploma, COVID vaccination, and offers comprehensive benefits including medical and professional development opportunities. Join a team where you can grow and make a difference in a customer-oriented environment.

Benefits

Comprehensive benefits package

Paid holidays and vacation

Medical, dental, vision, and 401(k)

Professional development opportunities

Growth opportunities

Employee Referral Program

Qualifications

• Must be COVID vaccinated.
• Bilingual in English and Spanish preferred.
• 1-2 years of experience preferred.

Responsibilities

• Provide exceptional customer service.
• Drive guests' vehicles to designated parking spaces safely.
• Inspect vehicles for damages before issuing claim tickets.

Skills

Customer Service

Verbal Communication

Basic Arithmetic

Teamwork

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

Overview

Joe’s Auto Parks is a privately-owned parking operations and management company with over 90 locations in downtown Los Angeles and other cities. We provide both self and valet parking services at surface lots and garages. We are seeking an energetic, detail-oriented parking office attendant to maintain our lot, ensure pricing accuracy, accept payments, issue receipts, answer inquiries, and assist customers with products, promotions, or item locations. The role also involves responding to complaints, processing refunds or exchanges, and maintaining a clean workspace.

Visit our website for more information: https://joesautoparks.com/. You can apply for this position through our Careers page.

Full-Time Benefits:

• Comprehensive benefits package with company training
• Paid holidays, vacation, and sick leave
• Medical, dental, vision, and 401(k) plan
• Professional development opportunities
• Growth opportunities
• Pay rate: $18.00/hr
• $400 Employee Referral Program

Location:

• Valley Presbyterian Hospital - 15107 Vanowen St, Van Nuys, CA 91405. Contact: Bessy at [phone]. Must be fully vaccinated (hospital requirement).

Schedule:

• Monday - Thursday, 2:00 PM - 10:00 PM, 32 hours/week. Must be available to work all major holidays that fall on weekends.

Qualifications

• HS diploma or equivalent required
• Must be fully COVID vaccinated (2 shots + booster)
• Bilingual in English and Spanish preferred
• 1-2 years of experience preferred
• Ability to perform basic arithmetic for revenue and cash accounting
• Excellent verbal communication skills and basic computer skills
• Ability to work effectively in a team
• Valid driver’s license required

Note: Depending on the location, parking attendants may need to stand or sit for extended periods.

The above statements describe the general nature and level of work performed by personnel in this role. They are not exhaustive of all responsibilities, duties, and skills required. Employees may be asked to perform duties outside of their normal responsibilities as needed.

Responsibilities

• Provide exceptional customer service
• Assist guests professionally and courteously
• Drive guests' vehicles to designated parking spaces safely
• Follow company policies and procedures
• Inspect vehicles for damages before issuing claim tickets
• Record necessary information on tickets
• Secure all car keys
• Retrieve vehicles safely from designated areas
• Assist guests with opening/closing doors and other needs
• Be knowledgeable about the area, including directions and events
• Ability to drive both manual and automatic vehicles

We are an equal opportunity employer (EEO). We hire and promote fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information, in accordance with federal and state law. No harassment or retaliation will be tolerated against anyone exercising their EEO rights.