Parking Lot Attendant - Part Time

Indianapolis-Zoo; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Indianapolis Zoo is seeking a Parking Lot Attendant to engage visitors, answer questions, and provide directions with exceptional customer service. This part-time, mid-shift role involves friendly guest interactions, guiding attendees, and coordinating with Security to ensure a safe environment.

The ideal candidate will have past customer service experience, be comfortable with the public, and maintain a patient, positive demeanor while communicating clearly via two-way radio.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Must be comfortable interacting with the public in a professional and courteous manner.
• Must display good judgment and troubleshooting abilities.
• Ability to communicate verbally and understand information using a two-way radio.

Responsibilities

• Provide friendly, professional service to Zoo guests and staff.
• Communicate effectively by speaking clearly and accurately.
• Guide and direct guests in a detailed and pleasant manner.
• Welcome and advise guests on bus shuttle arrival times.
• Act as a guide by providing the safest path and instructions for guests.
• Work closely with Security staff to maintain a safe environment for all guests.
• Perform additional duties and/or other responsibilities as delegated by the Director of Security.
• Ensure safety procedures are followed by both staff and guests.

Skills

Public interaction

Communication skills

Judgment & Troubleshooting

Radio communication

Professional demeanor

Education

High school diploma or GED

Job description

Do you have a talent for engaging with visitors and making people feel welcome? The Indianapolis Zoo has a position for you! The Parking Lot Attendant communicates with guests, answers questions/concerns, and provides information and directions while delivering exceptional customer service.

Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Past work experience in customer service is strongly desired as well as a patient and positive demeanor.

What You'll Do

• Provide friendly, professional service to Zoo guests and staff members.
• Communicate effectively by speaking in a clear and accurate manner.
• Guide and directs guest in a detailed and pleasant demeanor.
• Welcome and advise guests on bus shuttle arrival times.
• Act as a guide by providing the safest path and instructions for guests.
• Work closely with Security staff to provide a safe environment for all guests.
• Perform additional duties and/or assumes other responsibilities as delegated by the Director of Security.
• Ensure safety procedures are being followed by both staff and guests.

What We're Looking For

• Must be at least 18 years of age.
• High school diploma or GED required
• Must be comfortable working with the public in a professional and courteous manner.
• Must display good judgment skills and troubleshooting abilities.
• Ability to communicate verbally and comprehend and decipher information accurately using a two-way radio.

Additional Information

• This is a part-time variable hour, mid-shift (12:00PM - 8:30PM) position, scheduled to work 29 hours or less per week.
• Frequent exposure to outdoor environmental conditions, which include inclement weather, cold and hot temperatures, and humidity.
• Flexibility is needed due to changes in the crowd size and/or weather, this may include being asked to work beyond scheduled hours or working reduced hours. There is no guarantee of hours due to the unpredictability of weather and crowd size.