Parking Lot Attendant

Berkshire East Ski Resort; Charlemont (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

Berkshire East Ski Resort is seeking a Parking Attendant to create a positive first impression with guests. This part-time role emphasizes friendly service, organization, and maintaining housekeeping standards on the slopes before noon.

You'll greet guests, direct traffic, and help with safety and snow/ice management while upholding the resort's parking policies and uniformed appearance.

Qualifications

• Must be 18 years of age or older.
• Current work authorization to work in the United States.
• Previous guest service or customer-facing experience is preferred.

Responsibilities

• Direct traffic into and out of Berkshire East parking areas safely.
• Greet guests, provide information and directions as requested.
• Set up signs and traffic cones; coordinate with security as needed.
• Maintain a clean, professional appearance and wear uniform daily.
• Report slippery conditions and assist with snow/ice management.

Skills

Guest service

English proficiency

Education

High School student or graduate

Job description

Job Summary

The Parking Attendant is responsible for making the first positive impression to guests by bringing good organizational skills and a friendly presence. Attendants are expected to deliver great customer service while maintaining quality housekeeping standards. Looking for a part-time job that gets you out on the slopes before noon this is it!

Job Tasks/Responsibilities

• Ensure safe and efficient flow of traffic into and out of Berkshire East parking lots.
• Greet guests and provide information and directions as requested.
• Set up signs and traffic cones as needed.
• Keep close contact with security in illegal parking cases and/or towing of vehicles.
• Acquire fundamental knowledge of radio and its use.
• Direct foot traffic in the parking lots.
• Acquire knowledge of Catamount and its functions.
• Establish and maintain safety practices in the parking lots.
• Responsible for achieving guest service goals.
• Inform management/maintenance of particularly slippery conditions.
• Maintain a clean and professional appearance, well groomed and in full uniform daily.
• Attendants may not smoke in the parking lot (Smoking is also not permitted in any of the buildings).
• Adhere to and enforce all parking policies, procedures and safety regulations.
• Responsible for daily lot cleanliness including, but not limited to, trash and recycling pick up.
• Collect garbage/recycling from lift areas and deposit in appropriate dumpster.
• Shovel snow and spread sand/salt in assigned areas.

Minimum Qualifications & Experience

• Must be 18 years of age
• Valid Driver's License preferred, but not required
• Current High School Student or Graduate
• Current Work Authorization/Work Permit
• Previous guest service experience
• Ability to speak and read English, comprehend simple instructions and respond to questions
• Must be polite

Physical Demands

While performing this job, the employee is frequently exposed to extreme temperature variations, outside weather conditions, including snow, sleet, and freezing rain. While performing the duties of this job, the employee is regularly required to:

• Stand all day in cold weather
• Bend and scoop heavy wet snow (snow shoveling)
• Walk at will over rugged snowy/icy terrain, climb and hike mountain trails
• Lift and/or move 25+ pounds