Parking Guest Experience Specialist

Ace Parking Inc.; Las Vegas, Northern (NV, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Vacation/Sick leave

Holiday pay

Hourly pay $18.00

Job summary

Ace Parking Inc. in Las Vegas, NV is seeking a friendly Parking Attendant to guide guests, handle payments, and direct traffic in a fast-paced environment. You will assist customers with pay stations and locating vehicles while maintaining a safe, respectful atmosphere.

Respon sibilities include resolving customer questions and complaints and ensuring a courteous experience that earns a daily “Thank You” from patrons. This role offers full-time and part-time schedules with competitive pay.

Qualifications

• Must be able to stand and walk up to 8 hours per shift.
• Strong verbal communication and diplomacy to resolve customer issues.
• Experience dealing with irate customers and resolving customer issues and/or complaints.
• Prior equipment maintenance experience.
• An outgoing and enthusiastic personality.
• Willingness to do whatever it takes to earn a “Thank You.”

Responsibilities

• Assist with office duties, including answering phones and emails.
• Assisting customers with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
• Assisting customers with locating vehicles.
• Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
• Resolving customer requests, questions, and complaints.
• Actively look for ways to assist customers.

Job description

Ace Parking Inc. in Las Vegas, NV is seeking a friendly Parking Attendant to guide guests, handle payments, and direct traffic in a fast-paced environment. You will assist customers with pay stations and locating vehicles while maintaining a safe, respectful atmosphere.

Respon sibilities include resolving customer questions and complaints and ensuring a courteous experience that earns a daily “Thank You” from patrons. This role offers full-time and part-time schedules with competitive pay.