Parking Enforcement Officer (Pooled Position)

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 37,000 - 40,000; Full time

Job summary

The University of North Carolina Wilmington (UNCW) is seeking a Parking Enforcement Officer to join the Parking and Transportation Program. This pooled position supports enforce/assist on campus, operates enforcement equipment, and assists with events and visitor parking, within a 40-hour work week.

Ideal candidates will have a High School diploma, at least one year in parking enforcement or related field, and strong customer-service skills.

Qualifications

• High School diploma or equivalency and the competencies to perform the work.
• Prior campus environment experience is preferred.
• 1 year of experience in parking enforcement or closely related field.
• Experience staffing events and visitor parking facilities.
• Knowledge of parking and traffic regulations, related state laws, and university procedures.
• Experience handling parking technology and related equipment (e.g., license plate recognition, mobile devices).

Responsibilities

• Enforcing parking rules and regulations fairly and consistently.
• Operating and maintaining parking enforcement equipment and related technology.
• Patrolling on foot, by vehicle, and by micro mobility as part of a team.
• Assisting transportation operations, events, space counts, visitor booth operation, inventory, etc.

Skills

Customer service

Teamwork

Decision making under stress

Campus environment

Education

High School diploma

Tools

T2 software

License plate recognition

Job description

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Salary

$37,161 - $40,000

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Job Title and Details

Position Title: Property Security Officer

Working Title: Parking Enforcement Officer (Pooled Position)

Competency Level: Journey

Primary Purpose: The mission of the Department of Auxiliary Services is to provide quality goods and services to the University at a fair and reasonable price. These services are designed to support the educational mission of the University and enhance the efforts of members of the University community. The Parking and Transportation Program is a fee-for-service program that has a major impact on visitor impressions of the university and a significant impact on student, faculty, and staff impressions of the workplace as a friendly, pleasant environment and an indirect impact on their productivity. The Program must be customer-focused. The Program must seek ways to park cars while minimizing the visual impact efficiently; handle special events in the most efficient manner; reduce traffic on campus; allocate parking fairly; and enforce parking regulations fairly. The Parking and Transportation Program administers all phases of parking operations, including special event parking; permit registration and distribution; parking allocations to user groups; visitor parking; mobile payment operations; enforcement, petitions, and appeals; and recording/collections of fees and fines. The Parking and Transportation Program encourages and plans for transportation alternatives to single occupancy vehicles with carpooling incentives, shuttle services, and an infrastructure supportive of pedestrians and cyclists. The Parking and Transportation Program provides the data and impact analysis to be used in planning physical plant improvements, such as surface lots, parking decks, sidewalks, bike racks, and bike lanes and paths.

Responsibilities

• Enforcing parking rules and regulations fairly and consistently.
• Operating and maintaining parking enforcement equipment, facilities, smartphones, two-way radios, computers, tablets, software, and other advanced technology such as license plate recognition.
• Patrolling as a team on foot, electric/motor vehicle, and by micro mobility.
• Assisting transportation operations, events, space counts, visitor booth operation, inventory, etc.

Minimum Education and Experience Requirements

High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work.

Preferred Education, Professional Skills and Experience

• Prior experience in a campus environment.
• 1 year of experience in a parking enforcement or closely related field.
• Experience staffing events and visitor parking facilities.
• Knowledge of parking and traffic regulations, related state laws, and university and department procedures.
• Experience handling immobilization devices, smartphones, computers, tablets, two-way radios, license plate recognition, motor vehicles/micro mobility.
• Customer service skills, including making sound decisions under stressful situations, and establishing and maintaining effective working relationships.
• Excellent skills and experience working as a team.
• Experience with T2 software; maintaining, diagnosing, and repairing mechanical and electrical components of parking facilities, technology, hardware, gate access equipment, etc.

Required Certifications or Licensure

Valid NC Drivers License

Employment Details

FTE: 1.0 FTE (40 hours per week)

Months Per Year: 12 Months

Work Days: Monday - Friday

Work Hours: 7:00 am - 4:00 pm

Type of Position: Permanent

Position Number: 8388

Location of Workplace: Main UNCW Campus

Job Posting Date: 09/09/2026

Posting Close Date: 09/16/2026

Number of Openings: Multi-Positions

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.