Parking Enforcement Officer

City Of Gainesville, FL; United States; On-site; USD 21,000 - 32,000; Full time

Job summary

The City of Gainesville is seeking a Parking Enforcement Specialist to manage municipal meters, enforcement, and related operations. You will patrol areas, issue citations, assist the public, and maintain equipment while working under supervision.

Candidates should have a high school diploma and two years of public-facing experience, plus a valid driver license. Knowledge of parking software (T2 Flex, Flexpoint, PassportParking) is desirable, with rotating shifts and emergency assistance as

Qualifications

• High school diploma or equivalent required.
• Two years of public contact experience.
• Knowledge of parking management software (T2 Flex, Flexpoint, PassportParking) desirable.
• Valid driver license required within 30 days of start date.

Responsibilities

• Patrols an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Issues citations for parking violations and enforces parking regulations.
• Participates in judicial proceedings by giving depositions, testifying at hearings, preparing and reviewing testimony for cases, and attending pre-trial conferences.
• Assists the public with routine parking activities/questions.
• Provides timely, courteous, and knowledgeable response to customer needs within area of assignment.
• Observes and reports hazardous conditions that need repair.
• Performs routine inspections of municipal parking equipment and facilities for proper maintenance, operation, and cleanliness.
• Assist in parking meter operations including installation, removal, collection, auditing, and maintenance.

Skills

Public contact experience

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

T2 Flex

Flexpoint

PassportParking

Job description

Job Details

Department: GG_Transportation: Parking Operations Salary Range Minimum: $15.06 Salary Range Maximum: $23.51 Closing Date: 11/09/2026

Job Description

This is semi-skilled and technical work responsible for municipal parking meters, operations, and enforcement. Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its emphasis on parking enforcement responsibilities and general maintenance of the equipment used in parking operations and enforcement.

SUMMARY

This is semi-skilled and technical work responsible for municipal parking meters, operations, and enforcement. Positions allocated to this classification report to a designated supervisor and work under general supervision. Work in this class is distinguished from other classes by its emphasis on parking enforcement responsibilities and general maintenance of the equipment used in parking operations and enforcement.

EXAMPLES OF WORK

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

• Patrols an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• Issues citations for parking violations and performs other enforcement of parking regulations mandated by Florida Statutes and City ordinances.
• Participates in judicial proceedings by giving depositions, testifying at hearings, preparing and reviewing testimony for cases, and attending pre-trial conferences.
• Assists public with routine parking activities/questions.
• Provides timely, courteous, and within area of assignment, knowledgeable response to customer needs.
• Provides assistance or directions to citizens making inquiries.
• Observes and reports hazardous conditions, that need to be repaired.
• Performs routine inspections of municipal parking equipment and facilities for proper maintenance, operation, and cleanliness.
• Assist in parking meter operations; including installation, removal, collection, auditing, and maintenance.
• Operates departmental vehicles and reports mechanical problems to supervisor.
• Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

• May train new or temporary staff.
• May act in the absence of supervisor.
• May represent the city on parking activities in court or to the public.
• Assists in maintaining necessary parking related supplies and equipment Performs various administrative duties including special details, pick-ups and delivery services as needed.
• Will be required to respond under emergency conditions.
• Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Graduation from high school or possession of an acceptable equivalency diploma and two (2) years of public contact experience in the service sector. Experience and knowledge of parking management software (T2 Flex, Flexpoint, PassportParking or similar) is desirable.

CERTIFICATIONS OR LICENSES

• Licenses Valid driver license required. Valid Florida driver license required within 30 days of start date and at all times while employed in this classification.
• Certifications Successful completion of the Parking Enforcement Specialist Course approved by Florida’s Criminal Justice Standards and Training Commission for nonsworn personnel of police and sheriff departments is required within six (6) months of start date.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of standards and practices associated with parking enforcement.
• Knowledge of City geography.
• Working knowledge of personal computers, smartphones and related departmental software applications.
• Ability to work effectively with co-workers, other agencies, and the general public in a professional and respectful manner.
• Ability to communicate effectively both orally and in writing.
• Ability to apply principles and practices of customer service and public relations.
• Ability to defuse and react appropriately to potentially dangerous and confrontational encounters with the general public.
• Ability to enforce ordinances with professionalism, firmness, tact and impartiality.
• Ability to apply sound principles of independent judgment and discretion during enforcement activities.
• Ability to perform multiple task effectively, under pressure.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.

PHYSICAL REQUIREMENTS

• Work requires long distance walking and frequently standing for prolonged periods of time.
• Work requires physical strength and agility sufficient to safely perform all essential job functions, including the ability to lift, carry, push or pull 25 pounds without assistance.
• Must communicate orally, see physical surroundings, listen, hear others, respond to oral commands, and demonstrate good communication skills.
• Work requires normal vision to recognize City Ordinance violations.
• Work requires continuous situational awareness while enforcing.

WORK ENVIRONMENT

• Work may require the use of personal protection equipment and wearing uniform supplied and in compliance with dress code.
• Work may require the use of personal transportation devices, such as, bicycles or segways.
• Work will require rotating shifts including nights, weekends and holidays.
• Work requires performance of tasks under hazardous conditions and in inclement weather.
• Work requires performing tasks in and around traffic.
• Work may require attending meetings, parking related judicial hearings, and special events outside regular business hours.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.

Veterans' Preference

Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference.

Career Growth

The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. All ‘regular’ employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

About the City

The City of Gainesville proudly employs more than 1,500 dedicated community builders who work every day to make a positive impact on our community. Our team includes professionals from a wide range of fields, from creative innovators and financial experts to public safety personnel and critical infrastructure engineers. We offer diverse and rewarding career opportunities across many departments and service areas, including General Government, Gainesville Police Department, Public Works, Parks, Recreation and Cultural Affairs, Information Technology, Gainesville Fire Department, Regional Transit System, and more. No matter your background or expertise, you'll find meaningful opportunities to grow your career while serving the Gainesville community.