Parking Enforcement Officer

City of Durango; Durango (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and holidays

Flexible scheduling

401(a) retirement plan

Life insurance

Long-term disability

FMLA

Employee Assistance Program (EAP)

Transit pass

Job summary

The City of Durango is hiring a Parking Enforcement Officer to join our Parking Division. In this role, you’ll patrol on foot and by vehicle, enforce parking ordinances, issue citations, and support a safe, welcoming downtown environment.

You’ll serve as a helpful resource for community members and visitors, report safety concerns, prepare records, and appear in Municipal Court to support citations as needed. We offer a comprehensive benefits package and professional development opportunities.

Qualifications

• High school diploma or GED required.
• 1 year of experience in customer service, enforcement, or a related field.
• Ability to communicate clearly and respectfully with the public.
• Comfortable using computers, handheld devices, and specialized enforcement software.
• Ability to work independently and patrol assigned areas.

Responsibilities

• Enforce City parking ordinances and issue citations when needed.
• Patrol assigned areas on foot and by vehicle to monitor parking restrictions and time limits.
• Provide directions, answer questions, and encourage compliance with parking and public space regulations.
• Serve as a friendly, helpful resource for community members and visitors.
• Appear in Municipal Court to support issued citations, as needed.
• Operate and maintain enforcement tools, including citation and immobilization equipment.
• Communicate with other departments by radio, phone, or email.
• Prepare and maintain accurate records and reports.
• Respond to questions and concerns about parking regulations or equipment.
• Report safety hazards or maintenance issues encountered while on patrol.

Skills

Customer service

Enforcement

Communication

Computers/ handheld devices

Enforcement software

Education

High school diploma or GED

Tools

Citation equipment

Enforcement software

Job description

Looking for an active, outdoor role that keeps you connected to your community?

The City of Durango is hiring a Parking Enforcement Officer to join our dedicated Parking Division team. In this position, you’ll help keep streets organized and accessible by enforcing parking ordinances, issuing citations, and supporting a safe, welcoming downtown environment. You’ll patrol on foot and by vehicle, keep an eye on sidewalks and roadways, report safety concerns, and serve as a helpful resource for community members and visitors.

City of Durango’s Trail to Excellence

The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here.

At the city, we focus on continually improving how we work and serve the community. This effort is called the Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible. The full details of this vision are outlined in the city’s strategic plan.

• Your ideas help shape citywide improvements.
• The work you do ties directly into measurable goals.
• You’ll be part of a system that values collaboration, innovation, and results.

We're looking for team members who share our core values of teamwork, dependability, professionalism, service, respect, innovation, and wellbeing — and who are excited to make a difference in the community we serve.

What You’ll Do in This Role:

• Enforce City parking ordinances and issue citations when needed.
• Patrol assigned areas on foot and by vehicle to monitor parking restrictions and time limits.
• Provide directions, answer questions, and encourage compliance with parking and public space regulations.
• Serve as a friendly, helpful resource for community members and visitors.
• Appear in Municipal Court to support issued citations, as needed.
• Operate and maintain enforcement tools, including citation and immobilization equipment.
• Communicate with other departments by radio, phone, or email.
• Prepare and maintain accurate records and reports.
• Respond to questions and concerns about parking regulations or equipment.
• Report safety hazards or maintenance issues encountered while on patrol.

You Have:

• A high school diploma or GED equivalent.
• One year of experience in customer service, enforcement, or a related field.

You Will Succeed in This Role If You:

• Communicate clearly and respectfully with community members, visitors, and coworkers.
• Approach interactions with a strong customer service mindset.
• Are comfortable using computers, handheld devices, and specialized enforcement software.
• Can work independently and stay focused while patrolling assigned areas.
• Are willing to learn new skills and apply feedback through training and on-the-job experience.

What We Can Offer You:

• Comprehensive medical, dental, and vision insurance.
• Ample personal time off (PTO) and 11 paid holidays.
• Flexible scheduling and work-life balance.
• 401(a) retirement plan and optional deferred compensation plan.
• Basic life insurance and accidental death & dismemberment (AD&D) coverage.
• Long-term disability coverage.
• Paid Family and Medical Leave (FMLA).
• Access to Employee Assistance Program (EAP).
• Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
• Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
• Free transit pass and family member discounts.
• Reimbursement for job-related classes to foster continuous learning.
• Sixteen hours of volunteer time off per year to support local non-profit organizations.