Parking Enforcement Officer

General Services Department; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

The General Services Department in Albuquerque is seeking a Parking Enforcement Officer to enforce city parking ordinances, issue citations, and coordinate with other city departments. The role includes appearing in court for contested citations and maintaining detailed records.

Qualifications include a high school diploma or GED and two years in parking operations, security, or customer service. A valid NM driver’s license and COP within six months are required, with travel to various sites as

Qualifications

• High school diploma or GED required.
• Two years of parking operations, security, or customer service experience preferred.
• Possession of a valid New Mexico driver’s license and COP within six months of hire.

Responsibilities

• Enforce City parking ordinances; issue citations or notices for violations; investigate parking issues; appear in court for contested citations.
• Enforce parking restrictions; mark vehicles in time zones; cite vehicles exceeding time limits.
• Prepare and maintain records and reports on violations and actions taken.
• Report broken/ malfunctioning meters and missing or faded signage.
• Apply and remove vehicle boots or other immobilization devices.
• Adhere to safe work practices and procedures.
• Support Albuquerque Police Department with traffic control, verify stolen vehicles and accidents.
• Transport items to/from offices; conduct daily mail run to Metropolitan Court and pick up citations from APD.

Skills

Customer service

Driving

Communication

Education

High school diploma or GED

Job description

Perform a variety of duties involved in the enforcement of City parking ordinances; coordinate assigned activities with other City departments and outside agencies and perform related work as required.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.ESSENTIAL FUNCTIONS:Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

1. Enforce City parking ordinances code; issue citations or notices for violations utilizing assigned equipment; investigate various parking issues as needed; appear in court to defend contested citations as necessary.
2. Enforce parking restrictions; mark vehicles parked in time zones; cite vehicles exceeding time limits.
3. Prepare and maintain records and reports on violations and actions taken.
4. Report broken and/or malfunctioning parking meters and missing or faded on-street parking signage.
5. Apply and remove vehicle boots or other immobilization devices.
6. Adhere to safe work practices and procedures.
7. Support Albuquerque Police Department with various issues to include but not limited to traffic control, verify stolen vehicles and accidents.
8. As directed by a supervisor, transport items to/from administrative offices; conduct daily mail run to Metropolitan Court and pick up citations from Albuquerque Police Department.

SUPPLEMENTAL FUNCTIONS:

1. Respond to and resolve citizen inquiries and complaints.
2. Perform related duties and responsibilities as required.

High school diploma or GED; and

Two (2) years of parking operations, security, or customer service experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire

Possession of aCity Operator's Permit (COP) within six (6) months from date of hire.

Possession of a valid National Crime Information Center (NCIC) Certification, or ability to obtain within six (6) months from date of hire.

Environmental:
Travel from site to site; exposure to noise, dust, fumes, gases and inclement weather conditions; work in inclement weather conditions; significant walking on a daily basis and exposure to potentially hostile environments.

Physical:
Essential and supplemental functions may require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time; and operating motorized equipment and vehicles.