Parking Compliance Specialist

Village of Oak Park; Oak Park (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

The Village of Oak Park is seeking a dedicated Parking Enforcement Officer to uphold village parking regulations and assist the public. This role requires patrolling streets, issuing citations, and providing directions while maintaining accurate records.

The position schedules Tuesday through Saturday from 12:30 PM to 8:30 PM and supports the Parking and Mobility Services division. Applicants should have a high school diploma, a valid Illinois driver’s license, and a commitment to customer

Qualifications

• Village parking and related ordinances are desirable.
• Illinois Motor Vehicle Code as it relates to non-moving traffic violations.
• Basic record keeping principles.
• Safe driving practices.

Responsibilities

• Patrol Village streets to enforce parking regulations.
• Issue non-moving traffic citations for violations observed including overtime or illegal parking.
• Assist the public by providing directions and responding to questions.
• Report hazardous vehicles, expired registrations and needed street/sign repairs; report traffic incidents to Department staff or Police Department.
• Maintain records of citations and prepare daily/monthly reports.
• Testify in court as needed; assist in identifying and removing abandoned vehicles; assist with Traffic Control; assist in training new Parking Enforcement Officers; identify vehicles on immobilization list and install immobilization devices; perform related duties as required.

Skills

Customer service

Geography

Independent work

Communication

Driving

Education

High school diploma

Job description

The Village of Oak Park is seeking a motivated individual to join our Parking and Mobility Services division. If you are looking to join a team that values professionalism and collaboration, encourages growth, and takes pride in serving the community, we encourage you to apply! This position will perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations; and to provide general information and assistance to the public. This position is scheduled Tuesday through Saturday from 12:30 PM to 8:30 PM.

Union: SEIU
FLSA: Non-exempt
Pay Grade: A
Hours: 37.5 per week

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

To perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations; and to provide general information and assistance to the public.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Parking Enforcement Supervisor.

EXAMPLES OF DUTIES – Essential and other important duties and responsibilities may include, but are not limited to, the following:

Essential duties and responsibilities

• 1.Patrol Village streets in a vehicle to enforce parking and regulations applicable to thenon-moving vehicles.
• 2.Issue non-moving traffic citations for violations observed including overtime parkingand illegal parking.
• 3.Assist the public by providing directions and responding to questions and inquiries.
• 4.Report hazardous vehicles, expired registrations and needed street and sign repairs;report traffic accidents and other occurrences to Department staff or the PoliceDepartment.
• 5.Maintain daily supplies for patrolling assigned area; inspect assigned vehicle forneeded maintenance.
• 6.Maintain a variety of accurate records related to citations; prepare related daily andmonthly reports.

Other important responsibilities and duties

• 1.Testify in court as needed; prepare documentation of court appearances.
• 2.Assist in identifying and removing abandoned vehicles.
• 3.Assist occasionally with Traffic Control.
• 4.Assist in the training of new Parking Enforcement Officers.
• 5.Identifying vehicles on the immobilization list and install immobilization devices on vehicle.
• 6.Perform related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of:

• Village parking and related ordinances is desirable.
• Illinois Motor Vehicle Code as it relates to non-moving traffic violations.
• Basic record keeping principles
• Safe driving practices.

Ability to:

• Ensure the best in class customer service is provided to both internal and external customersand also embrace, support, and promote the Village’s core values, beliefs, and culture.
• Learn geography of assigned enforcement area.
• Enforce parking and traffic regulations in a firm but tactful manner.
• Work independently in the absence of supervision.
• Learn, understand and apply pertinent laws, codes and ordinances.
• Understand and follow oral and written instructions.
• Drive assigned vehicle in a safe manner.
• Communicate clearly and concisely, both orally and in writing.
• Work overtime as operations require.
• Establish and maintain interpersonal skills in the workplace to effectively communicate and interact withothers.

Maintain reasonable and predictable attendance

Maintain physical condition appropriate to the performance of assigned duties and responsibilities whichmay include the following:

• Sitting for extended periods of time
• Operating assigned equipment.

Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Communicating with others
• Reading and writing
• Operating assigned equipment

Experience and Training Guidelines

Experience: General work experience involving public contact and parking enforcement is desirable. AND

Training: High School diploma or equivalency to the completion of the twelfth grade AND

License or Certificate: Possession of a valid Illinois driver’s license.

WORKING CONDITIONS

Travel from site to site in residential or commercial environment; work in inclement weather conditions.

Diversity Equity & Inclusion Statement

The Village of Oak Park commits itself to diversity, equity and inclusion by recognizing that creating a mutually respectful, multicultural and equitable environment does not happen on its own, it must be intentional. This includes providing equal opportunities for everyone regardless of race, ethnicity, gender identity, sexual orientation, religion, ability, military or veteran status or any other characteristics.