Parking Cashier – Guest Service (2nd Shift)

Selig Parking; Atlanta (GA); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Extra money

Customer service growth

Hotel team

Guest service excellence

Family-owned since 65 yrs

Job summary

AAA Parking is hiring a Cashier for Hyatt Regency Atlanta Hotel in Atlanta, GA. You will warmly greet guests, answer questions about rates and options, and process payments accurately to ensure a smooth parking experience.

Join a team that values exceptional guest service and professionalism. This 2nd shift position runs from 3:00pm to 11:00pm, with days varying per location needs, and offers opportunities to develop customer service skills in a fast-paced hospitality setting.

Qualifications

• Must be 18 years of age or older.
• Previous cashier, parking, hospitality, retail, or customer service experience is preferred but not required.
• Ability to accurately handle cash, credit card transactions, receipts, validations, and related records.
• Strong attention to detail and ability to balance transactions according to company procedures.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to remain calm, courteous, and professional in a fast-paced environment.
• Reliable and dependable, with a strong commitment to punctuality and attendance.
• Ability to work nights, weekends, holidays, and special events as business needs require.
• Ability to stand, sit, walk, bend, and move throughout the shift as required by the location.
• Ability to maintain a clean, polished, and professional appearance.
• Must be able to follow safety, security, and cash-handling procedures responsibly.
• Ability to successfully complete any required background checks.

Responsibilities

• Warmly greet and assist guests as they enter or exit the parking facility.
• Answer questions clearly and professionally regarding parking rates, payment options, directions, and general property information.
• Provide helpful guidance to guests while maintaining a friendly and courteous demeanor.
• Assist guests with special needs or concerns by providing thoughtful, respectful support.
• Create a positive first and last impression through attentive and professional service.
• Collect and process parking payments accurately using the designated cashier system.
• Issue receipts, tickets, validations, or related documentation as required.
• Balance cash, credit card transactions, and related records according to company procedures.
• Report payment discrepancies, equipment issues, or guest concerns to a supervisor promptly.
• Maintain a clean, polished, and professional appearance in accordance with AAA Parking standards.
• Keep the cashier booth, payment area, and surrounding workspace clean, organized, safe, and inviting.
• Consistently represent both AAA Parking and our hotel partner with professionalism.
• Work closely with valet attendants, parking team members, supervisors, and hotel staff to support smooth guest flow.
• Communicate effectively with teammates throughout each shift regarding traffic volume, guest concerns, and operational needs.
• Support fellow team members during busy periods, special events, and peak arrival or departure times.
• Follow all safety, security, and cash-handling procedures to protect guests, team members, company funds, and property.
• Immediately report accidents, injuries, payment concerns, equipment issues, or other incidents to a supervisor.
• Remain alert to traffic flow, pedestrian safety, and activity around the cashier or parking area.

Skills

Customer service

Cash handling

Communication

Punctuality

Team player

Guest experience

Attention to detail

Cashier experience

Job description

AAA Parking is hiring a Cashier for Hyatt Regency Atlanta Hotel in Atlanta, GA. You will warmly greet guests, answer questions about rates and options, and process payments accurately to ensure a smooth parking experience.

Join a team that values exceptional guest service and professionalism. This 2nd shift position runs from 3:00pm to 11:00pm, with days varying per location needs, and offers opportunities to develop customer service skills in a fast-paced hospitality setting.