Parking Cashier

Kraft Sports and Entertainment LLC; Foxborough (MA); On-site; USD 17,000 - 28,000; Full time

Job summary

Paycom - ATS is seeking a stadium parking cashier to manage vehicle flow at entrances and provide outstanding guest service during events. You will verify event tickets, scan passes, process on-site payments, and assist guests with directions while maintaining booth cleanliness.

Qualified applicants have cashier experience, strong math skills for making change, and a track record of excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Basic math skills and ability to provide correct change.
• Ability to read and execute instructions.
• Excellent customer service skills.
• Prior cashier experience and handling credit card machines.

Responsibilities

• Accept payment from customers for parking and tickets at the booth.
• Process vehicles by scanning digital or printed passes.
• Handle on-site payments via credit card when required.
• Count vehicles using ticket scanners where passes are not required.
• Provide direction and assistance to guests and resolve issues with Head Cashier.
• Maintain booth cleanliness and inventory of supplies.

Skills

Customer service

Cash handling

Reading instructions

Problem solving

Cashier experience

Credit card machine

Education

High school diploma or equivalent

Job description

SUMMARYThe primary function of this position is to accept payment from customers for parking services and facilitate the flow of traffic through the gate. Additionally, this position is responsible for providing outstanding customer service to our guests.DUTIES AND RESPONSIBILITIESVerify that all vehicles entering stadium parking lots have an event ticket.Process vehicles entering stadium lots by scanning digital passes as well as printed passes.When events require payment onsite for parking, cashiers shall process credit cards using parking technology.For lots that do not require passes, cashiers shall use ticket scanners to count vehicles passing by the parking booths.Provide direction and assistance to guests as needed.Resolve customer issues with the aid of Head Cashier.Maintain cleanliness of booth and surrounding area.Conduct timely checks to ensure proper inventory of equipment and ensures work supplies are in issued tub.Assume flagger/ VOR (vehicle occupancy rate) counter duties if no cashier positions available.Special projects and assignments as business dictatesSUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.SKILLS AND QUALIFICATIONSHigh school diploma or equivalent.Ability to use basic math skills and provided change to customers.Ability to read and execute instructions.Ability to problem solve and seek assistance when necessary.Excellent customer service skills.Prior experience as a cashier.Prior experience operating a credit card machine or calculator.Ability to effectively handle customer service issues.PHYSICAL DEMANDSAbility to sit/stand for long periods of time.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENTAbility to work nights, weekends, and holidays.Ability to work all full Stadium events.Ability to work in inclement weather.The noise level in the WORK ENVIRNOMENT is usually loud on event days.CERTIFICATES, LICENSES, REGISTRATIONSNone RequiredOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.