Parking Cashier

Kraft Sports + Entertainment; Foxborough (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Kraft Sports + Entertainment in Foxborough, MA seeks a Parking Cashier to accept payment from guests for parking, scan passes, and help manage traffic at the gates during events. You will verify event tickets, process credit card payments, provide directions, resolve issues with the Head Cashier, and maintain a clean booth while working nights, weekends, and holidays.

Prior cashier experience and basic math are required; strong customer service skills are essential, with the ability to read

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Prior cashier experience.
• Experience operating a credit card machine or calculator.
• Ability to read and execute instructions.
• Ability to problem solve and seek assistance when necessary.
• Ability to effectively handle customer service issues.

Responsibilities

• Verify that all vehicles entering stadium parking lots have an event ticket.
• Process vehicles entering stadium lots by scanning digital passes as well as printed passes.
• Process credit card payments for onsite parking when required.
• For lots without passes, use ticket scanners to count vehicles passing by.
• Provide direction and assistance to guests as needed.
• Resolve customer issues with the aid of Head Cashier.
• Maintain cleanliness of booth and surrounding area.
• Conduct timely checks to ensure proper inventory of equipment and supplies.
• Assume flagger/VOR duties if no cashier positions are available.
• Handle special projects and assignments as business dictates.

Skills

Customer service

Cashier experience

Credit card handling

Basic math & change

Instruction reading

Problem solving

Handling customer issues

Education

High school diploma or equivalent

Job description

Summary

The primary function of this position is to accept payment from customers for parking services and facilitate the flow of traffic through the gate. Additionally, this position is responsible for providing outstanding customer service to our guests.

Duties And Responsibilities

• Verify that all vehicles entering stadium parking lots have an event ticket.
• Process vehicles entering stadium lots by scanning digital passes as well as printed passes.
• When events require payment onsite for parking, cashiers shall process credit cards using parking technology.
• For lots that do not require passes, cashiers shall use ticket scanners to count vehicles passing by the parking booths.
• Provide direction and assistance to guests as needed.
• Resolve customer issues with the aid of Head Cashier.
• Maintain cleanliness of booth and surrounding area.
• Conduct timely checks to ensure proper inventory of equipment and ensures work supplies are in issued tub.
• Assume flagger/ VOR (vehicle occupancy rate) counter duties if no cashier positions available.
• Special projects and assignments as business dictates

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Skills And Qualifications

• High school diploma or equivalent.
• Ability to use basic math skills and provided change to customers.
• Ability to read and execute instructions.
• Ability to problem solve and seek assistance when necessary.
• Excellent customer service skills.
• Prior experience as a cashier.
• Prior experience operating a credit card machine or calculator.
• Ability to effectively handle customer service issues.

PHYSICAL DEMANDS

• Ability to sit/stand for long periods of time.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Ability to work nights, weekends, and holidays.
• Ability to work all full Stadium events.
• Ability to work in inclement weather.
• The noise level in the WORK ENVIRNOMENT is usually loud on event days.

CERTIFICATES, LICENSES, REGISTRATIONS

• None Required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.