Parking Attendant - THE POLAR EXPRESS Train Ride OKC

Rail Events Productions Inc; Oklahoma City (OK); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Catered meals for 5-show days

Comp tickets for your friends andamily

Job summary

Rail Events Productions Inc. is seeking a Parking Attendant for THE POLAR EXPRESS Train Ride in Oklahoma City. You will be the first point of contact, assisting guests, guiding parking, and coordinating with the Front of House team.

This seasonal, non-exempt position outdoors requires strong customer service, reliability, and the ability to lift 20 pounds. Evening and weekend shifts are common, with catered meals and complimentary tickets as perks.

Qualifications

• Parking and customer service experience preferred.
• Strong leadership and communication skills.
• Excellent customer service skills.
• Alert and aware of surroundings.
• Well-spoken in personal communications.

Responsibilities

• Welcomes customers and assists with parking service needs.
• Confirms parking reservations and directs to spots.
• Provides customer service information or directs to ticketing area.
• Works with event team to maintain a positive environment.
• Assists in safety and reports violations to Parking Supervisor.
• Other duties as assigned.

Skills

Parking experience

Customer service

Leadership

Communication skills

Awareness

Well-spoken

Job description

Job Title: Parking Attendant - THE POLAR EXPRESS Train RideDivision/Department: Rail Events Production/Front of HouseReports To: Front of House & Business ManagerType of position: Non-Exempt/HourlyEmployee Classification: SeasonalCompensation: $16.50/hourlyJob Summary: The Parking Attendant position works with the Front of House & Business Manager and Parking Supervisor to act as an overall customer service representative assisting with the execution of the parking duties associated with the event. Attendants are responsible for making the first impression of the event, so efficiency and friendliness are required.Being part of the Front of House team is an excellent opportunity to learn about the business side of production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time, with all the amenities needed for the production, is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.Essential Duties and Responsibilities:Welcomes customers as they approach the parking area and assists with parking service needsConfirm parking reservations and direct customers to the nearest open spotProvide customer service information or direct to ticketing area when neededWorks with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and patronsAssist in general care and safety in the parking area, including keeping a clean and orderly spaceReport any safety violations to the Parking SupervisorOther duties as assignedEducation, Skill & Work Experience RequirementsParking and customer service experience preferredStrong leadership and communication skillsExcellent customer service skillsAlert and aware of surroundingsPossess a well-spoken manner in personal communicationsWork EnvironmentMajority of time spent in an outdoor settingAble to work in cold, snowy, or otherwise inclement winter weatherAbility to work weekends and eveningsAbility to lift 20-pound objectsVaried schedule requiring evenings, weekends, and overtimeMajority of time spent on feetWhat’s in it for you?Join the cast and crew of a one-of-a-kind Broadway-stye performance on a moving trainAmazing opportunity for folks beginning their theater careerServe others and create a world of make believe and magicGreat industry pay and a chance to build upon your theater network and make lifelong connectionsEnrich and positively impact the experience for all – big and smallBe part of an inclusive team in a supportive environment with high expectations for self and your fellow teammatesCatered meals for 5-show daysComp tickets for your friends and familyPotential for end of season bonusWorking on THE POLAR EXPRESS Train Ride is unlike anything you will ever do. This immersive experience is entirely unique to Rail Events Productions. The challenge of producing a full-length production on a moving train is one of the most rewarding experiences as an artist or technician. With a total cast, crew and front-of-house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company.Rail Events Productions, an American Heritage Railways subsidiary, is an Equal Opportunity Employer.