Parking Attendant

ASM Global-SMG; Manchester (NH); On-site; USD 16,531 - 20,664; Part time

Job summary

ASM Global-SMG is seeking a part-time Parking Attendant for SNHU Arena in Manchester, NH. This role involves directing vehicles and assisting guests to ensure a safe and efficient parking experience during events.

Ideal candidates will possess strong communication skills and the ability to work in a fast-paced environment. Experience in customer service or event venues preferred. Competitive hourly pay offered for those available to work nights, weekends, and holidays.

Qualifications

• Must be 18 years or older.
• Customer service experience preferred.
• Experience in event venues, security, or guest services is a plus.

Responsibilities

• Direct and manage vehicle traffic during events.
• Assist guests with parking passes and directions.
• Monitor parking areas for safety concerns.
• Provide professional customer service.
• Follow arena policies and safety procedures.

Skills

Strong communication and customer service skills

Ability to remain calm in fast-paced environment

Ability to follow instructions

Friendly and dependable

Ability to adapt to changing situations

Comfortable interacting with guests

Education

High school diploma or GED preferred

Job description

POSITION: Parking Attendant - Part Time

DEPARTMENT: Security

REPORTS TO: Security Manager

FLSA STATUS: Hourly, Non-Exempt

LOCATION: SNHU Arena - Manchester, NH

THE ROLE

Under the direct supervision of the Security Manager, the Parking Attendant is responsible for supporting event parking operations, directing vehicles, assisting guests, and helping maintain a safe and efficient traffic flow in the arena parking lots. This position plays an important role in the guest experience by providing clear directions, assisting with parking‑related questions, and ensuring all parking procedures and safety guidelines are followed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct and manage vehicle traffic entering and exiting parking areas to ensure safe and efficient flow during events.
• Assist guests with parking passes, lot access, and general parking directions.
• Provide directions to arena entrances, accessible parking areas, rideshare locations, and designated parking sections.
• Support parking operations before, during, and after events.
• Monitor parking areas for safety concerns, unauthorized activity, or operational issues and report concerns to the Security Manager.
• Set up and remove parking cones, barricades, signage, and designated parking areas as directed.
• Provide friendly and professional customer service by assisting guests and answering questions.
• Communicate effectively with security staff, operations staff, and event personnel to support overall event safety and operations.
• Follow all arena policies, safety procedures, and security guidelines.
• Assist with maintaining cleanliness and organization within the parking areas and surrounding grounds.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this role.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years or older.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED preferred. Customer service experience preferred. Experience working in event venues, security, parking operations, or guest services is a plus.

SKILLS AND ABILITIES

• Strong communication and customer service skills.
• Ability to remain calm and professional in a fast‑paced event environment.
• Ability to follow written and verbal instructions.
• Friendly, dependable, and able to work well as part of a team.
• Ability to adapt to changing situations and event needs.
• Comfortable interacting with guests, coworkers, and security staff.

COMPENSATION

Competitive hourly pay.

WORKING CONDITIONS

Location: SNHU Arena - Manchester, NH

PHYSICAL DEMANDS

Must be available to work nights, weekends, and holidays based on the event schedule. Must be able to stand and walk for extended periods of time. Must be able to work outdoors in various weather conditions. Must be able to bend, reach, and perform light manual tasks. Must be able to lift and carry up to 20 pounds as needed. Must be able to communicate clearly and respond quickly in a busy environment.

EEO STATEMENT

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.