Parking Attendant

UPMC; Erie (Erie County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Tuition assistance

Employee discounts

Job summary

UPMC is seeking a Parking Attendant to greet patients and visitors, safely park and retrieve vehicles, and support campus parking operations with a focus on service excellence.

You will assist with wayfinding, monitor equipment, and help ensure a positive experience for patients and families in a busy hospital environment. Rotating shifts and weekends/holidays may be required.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a busy environment with safety and attention to detail.
• Able to multitask and work independently or as part of a team.
• Professional, dependable, and punctual.
• Valid driver’s license; clean driving record preferred.
• Ability to drive a manual transmission is a plus.

Responsibilities

• Greet patients, visitors, and guests with professionalism and courtesy.
• Safely park and retrieve vehicles following safety procedures.
• Maintain vehicle records and securely manage keys.
• Assist with traffic flow and parking operations across campus.
• Operate departmental communication equipment and respond to service requests.
• Provide wayfinding assistance and help guests navigate the campus.
• Monitor parking equipment and replenish tickets/receipt paper.
• Support employee transportation services, including a shuttle when needed.
• Report vehicle damage, incidents, or concerns to leadership immediately.
• Perform additional duties that support parking operations and service excellence.

Skills

Customer service

Communication

Teamwork

Multitasking

Punctuality

Valid driver’s license

Job description

Parking Attendant

Make a Difference from the Moment Patients Arrive

Join our Parking & Valet team and help create a welcoming experience for patients, visitors, and families. As a Valet Parking Attendant, you'll safely park and retrieve vehicles, assist guests with wayfinding, support parking operations across campus, and play an important role in providing exceptional customer service.

Schedule

• Rotating shifts: 10:00 a.m. - 6:00 p.m., 11:00 a.m. - 7:00 p.m., and 12:00 p.m. - 8:00 p.m.
• Combination of 1st and 2nd shift hours
• Rotating weekends and holidays required

Responsibilities

• Greet patients, visitors, and guests with professionalism, courtesy, and a positive attitude.
• Safely park and retrieve customer vehicles while following all safety procedures.
• Maintain accurate vehicle records and securely manage vehicle keys.
• Assist with traffic flow and parking operations in designated valet areas.
• Operate departmental communication equipment and respond promptly to service requests.
• Provide wayfinding assistance and help guests navigate the hospital campus.
• Assist with parking equipment monitoring and basic upkeep, such as replenishing tickets and receipt paper.
• Support employee transportation services, including operation of a non-CDL employee shuttle when needed.
• Report vehicle damage, incidents, or operational concerns to leadership immediately.
• Perform additional duties that support parking operations and customer service excellence.

What We're Looking For

• Strong communication and customer service skills.
• Ability to work in a busy, fast-paced environment while maintaining attention to safety and detail.
• Ability to multitask and work effectively both independently and as part of a team.
• Professional, dependable, and punctual with a positive attitude.
• Valid driver's license required; a clean driving record within the past five years is preferred.
• Ability to drive a manual transmission is a plus.

Why Join Our Team?

Our team is known for its supportive, collaborative culture and hands‑on leadership. You'll have the opportunity to work with a variety of vehicles, help people during important moments in their lives, and be part of a team that values service, teamwork, and professionalism. We offer a comprehensive benefits package that includes medical, dental, vision, retirement savings, tuition assistance, employee discounts, and more.

Successful team members are dependable, customer-focused, willing to help others, and committed to going the extra mile to ensure an exceptional experience for every patient and visitor.