Parking Assistant - Parking Services

City of Modesto; Modesto (CA); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

The City of Modesto is seeking a Parking Assistant to be the friendly face of downtown parking operations, assisting visitors, enforcing parking regulations, and operating field technology to ensure a safe and welcoming environment for residents and guests.

This hourly, non-benefited role is approximately 19 hours per week or 1000 hours annually, with duties including revenue collection, regulation enforcement, customer service, and field support across multiple parking facilities in the

Competenze

• Cash handling and customer service experience preferred.
• Ability to read and follow written instructions and perform basic arithmetic.
• Must be 18 years of age or older and pass a background check.

Mansioni

• Calculate and collect parking fees at various City parking facilities.
• Collect money from customers and provide proper change; deposit receipts.
• Enforce parking regulations, ordinances, and laws for on- and off-street parking.
• Maintain cleanliness of off-street parking facilities.
• Patrol assigned routes using various transport modes to identify violations and cite vehicles.
• Provide directions to public buildings, parks, and transportation facilities.
• Operate electronic ticket writing systems, PDAs, and other devices.
• Observe and report faulty meters and maintenance needs.
• Report urgent issues to supervisor and follow instructions.
• Maintain records and confidential documents.
• Perform basic troubleshooting on garage equipment.
• Build and maintain positive relations with coworkers and the public.
• Observe and maintain safe working conditions.

Conoscenze

Cash handling

Customer service

Public interaction

Formazione

Driver's license (California)

High school diploma or equivalent

Descrizione del lavoro

Looking for a career that combines customer service, problem-solving, and community engagement? As aParking Assistant with the City of Modesto, you'll be the friendly face of downtown parking operations by assisting visitors, enforcing parking regulations, operating technology in the field, and helping ensure a safe and welcoming environment for residents and guests alike.

This is an hourly position, limited to working approximately 19 hours per week or 1000 hours annually, whichever comes first. This position is non-benefited and is designated as a non-classified, at-will position.

Assignments could include: Parking Enforcement Officer, Parking Facility Attendant, Parking Facility Maintenance, and/or Cashier duties.

Salary Incentives:

• 2.5% Education Incentive (bachelor's degree)
• 5.0% Education Incentive (master's degree)

The City of Modesto is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of inclusion. A City application is required, including Supplemental Questionnaire. The City of Modesto does not sponsor H-1B Visas. Salary offered depends on candidate's experience.

Essential and other important responsibilities may include, but are not limited to, the following:

Essential Functions

• Calculate and collect parking fees at various City parking facilities in the downtown area.
• Collect money from customers and provide proper change to customers; deposit receipts.
• Enforce parking regulations, ordinances, and laws that pertain to on-street parking and off street parking.
• Assist in maintaining the cleanliness of off street parking facilities.
• Patrol an assigned route of City streets and parking lot facilities, utilizing a three-wheel motorized vehicle, automobile, bicycle, or on foot, to identify and cite vehicles in violation of parking codes.
• Provide directions to public buildings, parks, transportation facilities, and other general locations to the public.
• Operate a variety of equipment and devices including an electronic ticket writing system, department issued Personal Digital Assistant (PDA) device, or other electronic equipment or devices.
• Observe and report faulty parking meters and report need for repair or maintenance of parking facilities.
• Report urgent problems or unusual occurrences to supervisor and act in accordance with instructions received.
• Maintain records, forms, and reports and secure confidential documents related to work performed.
• Perform basic troubleshooting on garage equipment.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Observe and maintain a safe working environment in compliance with established safety programs and procedures.

Marginal Functions:

Perform related duties as assigned.

Knowledge of:

• Practices and techniques to achieve favorable public relations and appearance that projects a positive image.

Ability to:

• Understand, follow, and carry out oral and written instructions.
• Develop favorable public relations and maintain an appearance that projects a positive image.
• Think clearly, quickly, and accurately in emergencies.
• Work flexible hours, as required, including evenings, weekends, and holidays.
• Accurately make basic mathematical calculations and make correct change.
• Maintain a pleasant and cooperative attitude toward the general public and other employees.
• Make decisions concerning parking transactions.
• Perform basic arithmetic.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

• Some work experience in cash handling, customer service, and/or retail sales is desirable.

Training

• Formal or informal education or training that ensures the ability to read and write at a level necessary for acceptable job performance, including the ability to follow and to interpret written instructions and to perform basic arithmetic.

License or Certificate:

• Possession of, or the ability to obtain, a valid California driver's license.

Additional Requirements:

• Minimum of 18 years of age at time of appointment.
• Candidates are subject to an extensive background investigation including live scan fingerprinting

Mobility: frequent standing or sitting for long periods of time; occasional bending or squatting. Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise.

WORKING CONDITIONS

Conditions will vary depending on assignment. Work may also be performed in a typical outdoor environment on a year-round basis subject to street or field noise and year-round weather conditions. Duties may include some recreation-related field noise. Work often occurs at remote locations. Position may require occasional overtime, holiday, evening, or weekend work and travel is rare.