Parking Ambassador - Outdoor, Customer-Facing Role

Reimagined Parking; Dallas (TX); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO

Health plans

Life and disability insurance

401(k) with match

Employee assistance program

Parental leave

Descripción de la vacante

Reimagined Parking is seeking a Parking Ambassador to serve as the frontline representative for parking operations and deliver exceptional customer service. You will ensure safe, efficient, and organized parking experiences for guests, tenants, and visitors with a friendly demeanor and strong communication skills.

Based at the Dallas site, you will assist patrons with parking directions, payment options, and inquiries, monitor areas for compliance, and help manage traffic flow during peak times.

Formación

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Dependable, punctual, and professional in appearance and conduct
• Must successfully pass a background check
• Authorized to work in the United States; E-Verify eligibility true (as required)

Responsabilidades

• Provide a welcoming and professional experience to all customers and visitors
• Greet and assist patrons with parking directions, payment options, and general inquiries
• Monitor parking areas to ensure compliance with facility rules and regulations
• Issue parking citations or warnings when necessary, following company policies
• Respond promptly and courteously to customer concerns, complaints, or service requests
• Assist with traffic flow during peak hours, special events, or emergencies
• Perform basic facility checks (e.g., signage visibility, cleanliness, equipment functionality)
• Report hazards, incidents, or maintenance issues to management
• Utilize parking systems or handheld devices as required
• Maintain a clean, safe, and orderly parking environment
• Represent the organization positively and professionally at all times

Conocimientos

Strong customer service

Parking experience

Basic computer skills

Clear communication

Follow instructions

Educación

High school diploma or equivalent preferred

Descripción del empleo

Reimagined Parking is seeking a Parking Ambassador to serve as the frontline representative for parking operations and deliver exceptional customer service. You will ensure safe, efficient, and organized parking experiences for guests, tenants, and visitors with a friendly demeanor and strong communication skills.

Based at the Dallas site, you will assist patrons with parking directions, payment options, and inquiries, monitor areas for compliance, and help manage traffic flow during peak times.