Parking Ambassador

The Car Park; Birmingham (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid Parental Leave

Volunteer Time Off (VTO)

Paid holidays

Medical, Dental, Vision

401(k) and more

Job summary

The Car Park in Birmingham, AL is seeking a Parking Ambassador to help run a busy facility and deliver service that exceeds our customers' expectations. You will assist guests with entry and exit transactions.

You will direct traffic, perform vehicle counts, collect payments, screen permits, and report safety concerns. The role requires standing for long periods and working in various weather, with reliable daily attendance.

Qualifications

• Excellent customer service skills.
• Ability to work in various weather conditions
• Ability to stand for long periods of time
• Ability to follow verbal/written directions
• Ability to show up to work on time and on the required days

Responsibilities

• Direct traffic to appropriate parking areas.
• Perform vehicle counts on location throughout shift to ensure parking does not overfill available spaces.
• Charge customers for parking as directed by the supervisor.
• Screen parking lots for permits.
• Supply exceptional customer service to all customers.
• Use hand signals and lights to direct patrons into open spots.
• Immediately report accidents, incidents, or safety concerns to the Supervisor.
• Position or remove barricades to prevent parking in certain spots.

Skills

Customer service

Stamina/standing

Follow directions

Punctuality

Weather tolerance

Job description

Who We Are

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting‑edge technology, supply legendary customer service, and provide best-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge!

Who We Need

The Parking Ambassador performs a variety of tasks to ensure the smooth operation of a parking facility, while delivering a service that exceeds our customer/clients' expectations. The ambassador provides customer service, including helping customers with entry/exit transactions and ensuring parking equipment is in operating condition.

• Direct traffic to appropriate parking areas.
• Perform vehicle counts on location throughout shift to ensure parking does not overfill available spaces.
• Charge customers for parking as directed by the supervisor.
• Screen parking lots for permits.
• Supply exceptional customer service to all customers.
• Use hand signals and lights to direct patrons into open spots.
• Immediately report accidents, incidents, or safety concerns to the Supervisor.
• Position or remove barricades to prevent parking in certain spots.

Ideal Candidate Skills

• Excellent customer service skills
• Ability to work in various weather conditions
• Ability to stand for long periods of time
• Ability to follow verbal/written directions
• Ability to show up to work on time and on the required days

Minimum Required Qualifications

• Must be dependable
• Must be at least 18 years of age

Benefits We Offer

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members
• There's also the opportunity to work with a genuinely awesome team of co-workers

• Equal Employment Opportunity