Park Team Member

Kids Empire

Garland (TX)

On-site

USD 16,531 - 20,664

Part time

14 days+

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Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k)

Job summary

A family entertainment center in Garland, Texas, is seeking Team Members who will act as the initial contact for guests. Responsibilities include greeting guests, handling check-ins, managing cash transactions, and ensuring safety throughout the park. Ideal candidates should possess good communication and customer service skills, be able to work independently, and be comfortable in a lively environment. This role involves working weekends and holidays, ensuring a fun and safe experience for all families.

Qualifications

Must be able to read and write in English.
Availability to work weekends and holidays.
Comfortable with heights and tight spaces.

Responsibilities

Attend to customers quickly and greet them appropriately.
Operate the check-in process and manage guest information.
Handle cash and billing transactions accurately.
Monitor for safety hazards and ensure cleanliness of the park.
Assist in family events and perform other duties as assigned.

Skills

Good communication skills

Customer service skills

Ability to operate an iPad

Ability to work independently

Job description

Objective

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Description

Essential Job Functions

Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
Operating the check-in process by having guests sign the liability waiver, and providing guest information such as address, name, email address, phone number by having guest utilize an IPAD.
Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
Operating the billing transactions accurately by verifying the amount displayed on the POS.
Organizes the refrigerator with drinks, snacks, chips and ice cream.
Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
Clean restrooms and all sanitize all park structures i.e. tables, chairs, playground structure.
Assist and participate in family events and ensure that events operate efficiently.
Other duties assigned.

Physical Demands

Stand, walk, bend, twist constantly
Frequent bilateral hand movements
Good finger dexterity
Must be able to work in noisy environments created by guests, such as children yelling and music
Must be able to tolerate a hectic and busy work environment during scheduled hours
Must be comfortable with heights and tight spaces

Benefits