Park Team Member

Kids Empire

Solon (OH)

On-site

USD 13,776 - 20,664

Part time

14 days+

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Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Employee Assistance Program (EAP)

Pet Insurance

Recreational Discounts

401(k)

Job summary

A family entertainment center in Solon, Ohio, is seeking Team Members to ensure guest satisfaction and safety. Responsibilities include greeting guests, managing cash transactions, monitoring for safety, and maintaining cleanliness. Candidates should possess good communication and customer service skills and be comfortable working in a busy environment with children. The role requires weekend and holiday availability and proficiency in English. This position offers benefits including health insurance and recreational discounts.

Qualifications

Must be able to work on weekends and holidays.
Must be able to read and write in English.
Must be comfortable with heights and tight spaces.

Responsibilities

Greet customers and ensure their comfort in the park.
Manage cash transactions accurately at the front counter.
Monitor the park for safety hazards and rule compliance.
Sanitize park structures and clean restrooms.

Skills

Good communication skills

Customer service skills

Able to work with children

Operate an IPad

Work independently

Job description

Objective

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Description

Essential Job Functions

Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
Operating the check-in process by having guests sign the liability waiver, and providing guest information such as address, name, email address, phone number by having guest utilize an IPAD.
Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
Operating the billing transactions accurately by verifying the amount displayed on the POS.
Organizes the refrigerator with drinks, snacks, chips and ice cream.
Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
Clean restrooms and all sanitize all park structures i.e. tables, chairs, playground structure.
Assist and participate in family events and ensure that events operate efficiently.
Other duties assigned.

Physical Demands

Stand, walk, bend, twist constantly
Frequent bilateral hand movements
Good finger dexterity
Must be able to work in noisy environments created by guests, such as children yelling and music
Must be able to tolerate a hectic and busy work environment during scheduled hours
Must be comfortable with heights and tight spaces

Benefits