Park Services Technician

City of Roanoke; Roanoke (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

The City of Roanoke invites applications for a Park Services Technician to patrol parks, greenways, and facilities to maintain a safe environment for public use. The role includes interpreting park rules and Roanoke Municipal Code to patrons and, when necessary, detaining violators under applicable regulations.

Qualifications include a high school diploma or GED; college recreation management or criminal justice credits are preferred, and a Virginia driver’s license is desirable.

Qualifications

• High School diploma or GED required.
• College credits in recreation management or criminal justice preferred.
• Possession of a valid driver’s license issued by the Commonwealth of Virginia preferred.

Responsibilities

• Patrols City parks, greenways, and facilities to ensure safety for public use.
• Explain and enforce park rules and regulations to patrons and the public.
• Deter illegal behavior through high visibility and issue warnings, citations, or arrests when needed.
• Provide security at special events and assist in emergencies including first aid/CPR when necessary.
• Assist with crime reporting and interview witnesses and victims for incident-based reporting.

Education

High School diploma

College credits in recreation management or criminal justice

Job description

The City of Roanoke Police Department is seeking a Park Services Technician to patrol City parks, greenways, and public facilities to ensure a safe environment for public use. The Park Services Technician will interpret and explain the Code of Virginia, Roanoke City Municipal Code, park rules and other applicable regulations to patrons and public when violations occur. The successful candidate will deter unacceptable or illegal behavior under the direction of the Roanoke Police Department by maintaining high visibility, diffusing difficult situations, and charging violators for offenses committed.

High school diploma or GED is required. College credits for classes in recreation management or criminal justice are preferred. The selected candidate must possess a valid driver's license issued by the Commonwealth of Virginia. Must pass extensive background check.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is a non-exempt position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Patrols in all types of weather and conditions, on foot, bicycle, department issued truck/SUV/vehicle, or ATV/UTV, within or on city owned or operated parks, community centers, play fields, joint use school/park sites, public parking lots, landscaped rights of way, public trails and open space areas owned or operated by the City of Roanoke.
• Ensures that public facilities are reasonably safe for public use; provides a deterrent to unacceptable or illegal behavior by maintaining high visibility at City facilities and charging violators under the Code of Virginia, Roanoke Municipal Code, or other regulations.
• Explains, interprets and enforces park rules and other applicable regulations to patrons and the general public.
• Issues warnings, citations, or makes arrests, when necessary, within scope of responsibility as an Auxiliary Police Officer III, certified through the Virginia Department of Criminal Justice Services.
• Requests additional assistance from patrol as appropriate in detaining or arresting individuals whose actions endanger persons or property.
• Provides security as needed at special events; provides assistance in emergencies and administers first aid and/or CPR when necessary.
• Assist with crime reporting by conducting witnesses and victim Interviews regarding criminal incidents to complete an incident-based report in the Police Records Management System.
• Scope of assigned area will depend on departmental structure and is at the discretion of the department director or designee.
• Upholds the values of the organization and has strong customer service orientation. Performs other related projects and duties as assigned within the scope of their position within the Roanoke Police Department.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Conditions of Employment.

This position requires specialized training provided at City expense. As a condition of employment, the selected candidate must execute the City's Reimbursement Contract for Training Expenses, under which the employee agrees to repay a prorated portion of the City's documented training costs if the employee separates from City employment before completing the service period specified in that contract. A copy of the contract is available upon request prior to acceptance of any offer. Neither this posting nor the Reimbursement Contract creates a contract of employment for any fixed term or alters the at-will nature of employment with the City.

EDUCATION and/or EXPERIENCE

High School diploma is required. College credits for classes in recreation management or criminal justice are preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as laws, policies, regulations safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid driver's permit issued by the Commonwealth of Virginia is necessary and must be able to operate a city vehicle. Must meet and maintain DCJS Auxiliary 3 requirements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

The Park Services Technician will receive training at the Roanoke Police Academy including but not limited to; defensive tactics, report writing, emergency vehicle operation, legal studies, traffic control, riot control, mental health crisis recognition and de-escalation techniques, court testimony, first aid/CPR.