Park Services Attendant

Great Wolf Lodge; Mashantucket (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Telehealth

Life Insurance

401K Match

Paid Vacation

Parental Leave

Job summary

Great Wolf Lodge in Mashantucket, CT is hiring for a guest-facing role with flexible scheduling and pay of $17.00 per hour. Responsibilities include maintaining cleanliness, safety, and guest services while working across full-time, part-time, and flexible shifts.

Experience in sanitation, laundry, and guest services is preferred. Benefits include health coverage, 401K, paid time off, and opportunities for growth through Great Wolf University.

Qualifications

• Willingness to work flexible schedule including nights, weekends, and holidays.
• Successful completion of criminal background check and drug screen.
• Strong customer service and oral communication skills.
• Previous experience with sanitation, laundry operations, and guest services.
• Experience with safe handling and utilization of chemicals.

Responsibilities

• Promote a safe and professional workplace by following policies and training materials.
• Protect establishment cleanliness and guest safety in waterpark and public areas.
• Interact with waterpark guests by greeting, answering questions and responding to requests.
• Perform daily maintenance and cleaning of waterpark decks, locker rooms, and public spaces.
• Keep windows, doors, and surfaces clean and free of fingerprints.
• Keep furniture and public areas clean and organized; manage waste and spills.
• Clean and sanitize waterpark restrooms.

Skills

Strong customer service

Oral communication

Flexible scheduling

Job description

Pay: $17.00. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
• Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
• Interacts with waterpark guests by greeting, answer questions and responding to requests
• Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
• Ensures windows and doorways are free of fingerprints and smudges
• Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
• Cleans and sanitizes Waterpark restrooms

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Strong customer service and oral communication skills
• Previous experience with sanitation, laundry operations, and guest services
• Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

• Able to lift up to 30lbs
• Able to push/pull up to 100lbs
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Able to climb multiple flights of stairs on a daily basis
• Able to work with chemicals according to directions

Estimated Salary Range:

Pay Rate: $ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date:

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on the race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.