Public Area Attendant

Great Wolf Lodge; Scottsdale (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Grow your career

Great perks

Learn while you earn

Well-being program

Diversity & inclusion

Job summary

Great Wolf Lodge is seeking a Public Area Attendant to clean and maintain the resort's public spaces, ensuring guest areas meet brand standards. The role supports guest satisfaction through courteous service and timely handling of tasks across the waterpark and common areas.

Responsibilities include cleaning floors, restrooms, windows, and elevators, plus reporting maintenance issues and assisting with guestroom duties as needed.

Qualifications

• Willingness to work flexible schedule including nights, weekends, and/or holidays

Responsibilities

• Vacuum, dust, and clean public areas
• Ensure elevator areas are free of debris
• Empty waste receptacles in common areas
• Follow SDS for chemicals and use them as directed
• Report maintenance issues in public areas
• Operate trash compactor and cardboard baler
• Communicate with guests professionally
• Deliver items to guestrooms and assist with housekeeping as needed

Skills

Flexible scheduling

Independent worker

Criminal background check

Job description

Pay: $18.00

At Great Wolf, the Public Area Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining common areas of the resort.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Vacuums, dusts, and cleans public areas including, but not limited to: floors, carpets, restrooms, waterpark area, elevators, windows, and doors
• Ensure elevator areas are free of debris
• Empties waste receptacles in common areas
• Reads and comprehends material safety data sheets for all chemicals and use them according to directions
• Report maintenance issues in public areas
• Operates trash compactor and cardboard baler
• Communicate with guests in a professional and courteous manner
• Deliver items to guestrooms as requested and return them to storage as necessary
• Assists with guestroom cleaning as needed

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
• Successful completion of criminal background check and drug screen
• Proven ability to work independently with limited supervision

Desired Qualifications & Traits

• Prior experience with the handling of cleaning chemicals
• Excellent customer service skills
• Previous housekeeping or general cleaning experience

Physical Requirements

• Able to lift up to 30 lbs.
• Able to push/pull up to 100 lbs.
• Able to bend, stretch, and twist
• Able to stand and walk for long periods of time
• Able to climb multiple flights of stairs on daily basis and walk frequently
• Able to work with chemicals according to directions

Pay Rate: $ /hr

An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.