Park Services Attendant

Great Wolf Lodge; Gurnee (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Grow your career

Great Perks

Learn While You Earn

Prioritize Your Well-Being

Celebrate Your Uniqueness

Job summary

Great Wolf Lodge is seeking a Park Services Attendant to help maintain cleanliness of the waterpark and ensure guest standards are met. The role involves collecting and disposing of garbage, removing soiled towels, and stocking clean towels, with immediate hiring and flexible scheduling for all shifts.

Pay starts at $15.00 per hour, with opportunities to grow your career through training programs and employee perks.

Qualifications

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed.
• Successful completion of criminal background check and drug screen.
• Strong customer service and oral communication skills.
• Previous experience with sanitation, laundry operations, and guest services.
• Previous experience with safe handling and utilization of chemicals according to instructions.

Responsibilities

• Promote a safe and professional workplace by following policies and training materials.
• Maintain cleanliness of waterpark, including front and back of house areas and safety standards.
• Greet guests, answer questions, and respond to requests.
• Perform daily chores and maintenance to ensure cleanliness and orderly appearance, including decks and locker rooms.
• Keep windows/doors clean; ensure furniture and surfaces are clean and organized; empty waste receptacles.
• Clean and sanitize Waterpark restrooms.

Skills

Strong customer service

Oral communication

Flexible schedule

Background check & drug screen

Job description

Pay: $15.00

At Great Wolf, the Park ServicesAttendantis critical to ensuring the overall atmosphere of the waterpark meets or exceeds Great Wolf and guest standards. The Attendant is responsible for maintaining cleanliness of pool area by collecting and disposing of garbage, removing dirty towels from the pool area, and stocking the pool area with clean towels.

Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook and other training material
• Protects establishment and guests by adhering to cleanliness of the entire Waterpark, both Front and Back of House & all safety standards
• Interacts with waterpark guests by greeting, answer questions and responding to requests
• Performs daily routine chores and maintenance of the Waterpark to ensure overall cleanliness and a neat and orderly appearance, including the cleaning of decks and locker rooms
• Ensures windows and doorways are free of fingerprints and smudges
• Ensures that furniture and hard surfaces of public areas are clean and organized; Keeps floors free of debris and spills and empties all waste receptacles in public spaces
• Cleans and sanitizes Waterpark restrooms

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Strong customer service and oral communication skills
• Previous experience with sanitation, laundry operations, and guest services
• Previous experience with safe handling and utilization of chemicals according to instructions

Physical Requirements

• Able to lift up to 30lbs
• Able to push/pull up to 100lbs
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Able to climb multiple flights of stairs on a daily basis
• Able to work with chemicals according to directions

Estimated Salary Range:

Pay Rate: $ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date:09/30/2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, disability or veteran status.