PARK RANGER ASSISTANT

Arizona State Government; Safford, Northern (AZ, KY); Hybrid; USD 22,000 - 23,000; Part time

Job summary

ARIZONA STATE PARKS AND TRAILS is seeking a Park Ranger Assistant at Roper Lake State Park. This seasonal/temporary role offers up to 40 hours per week and up to 1,500 hours per calendar year. Evening, weekend, and holiday availability is required.

Job duties include customer service, cashiering, safety enforcement, program support, and general maintenance. A valid Arizona driver's license is required; EMT certification may be necessary for some assignments.

Qualifications

• One year of customer service experience or a Bachelor's degree in Park Management or related field.
• Must possess and maintain a current Arizona Driver’s license; EMT certification may be required.
• Knowledge of park rules, safety, and customer service best practices.

Responsibilities

• Provide customer service by phone and in person and respond to inquiries about park hours, accommodations, and reservations.
• Perform cashier duties at Contact Station/Gift Shop and collect fees for park admission and store purchases.
• Promote visitor safety, enforce park rules, and coordinate with local officials and law enforcement as needed.
• Host visitors and assist with interpretive programs, guided walks, or hikes.
• General cleaning of facilities, restrooms, and maintenance of park facilities and grounds.

Skills

Customer service

Public relations

Interpersonal skills

De-escalation

First aid

Oral written communications

Driving and vehicle operation

Education

Bachelor's degree in Park Management, Forestry, Natural Resource Management, or related field

Job description

ARIZONA STATE PARKS AND TRAILS

Connecting people with the outdoors and history of Arizona to build a lifetime of memories. Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations. To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com. Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas. The agency also includes the statewide trails program, outdoor-related grants program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone.

PARK RANGER ASSISTANT ROPER LAKE STATE PARK
*This is a seasonal / temporary position*
May work up to 40 hours per week and up to 1500 hours per calendar year
Must be able to work evenings, weekends and holidays

Job Location:

Address: 101 East Roper Lake Road, Safford, AZ

Posting Details:

Salary: $16.00 - $17.50 per hour

Grade: 15

Closing Date: September 16, 2026

Job Summary:

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Job Duties:

Customer Service:

• Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.

Cash Handling:

• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.

Public & Staff Safety:

• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.

Outdoor Recreation & Programmatic:

• Host visitors.
• Assists with interpretive programs and may lead guided walks or hikes.
• Assists with information in response to visitor questions, directions, guidance, and concerns.

General Maintenance and Cleaning:

• General cleaning of facilities as necessary.
• Maintains visitor center and all restrooms, toilet cleaning in clean, sanitary conditions.
• Sweep and mop floors, restock towels, toilet paper, soap dispensers.
• Maintains and inspects all park facilities; litter removal, trail maintenance.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of: A working understanding of principles and processes for providing customer and personalservices.
• Knowledge of: Park rules/ regulations, fees and revenue functions.
• Knowledge of: Building maintenance, groundskeeping and tool usage.
• Knowledge of: General office procedures.
• Skills in: Public relations and information dissemination.
• Skills in: Customer service, active listening.
• Skills in: Critical thinking.
• Skills in: Driving and operating automotive equipment.
• Ability to: Research of natural or historical information.
• Ability to: Performing math calculations.
• Ability to: First aid techniques.
• Ability to: Oral and written communications.
• Ability to: interpersonal relationships.
• Ability to: Deescalate upset or non-compliant visitors.

Selective Preference(s):

The ideal candidate for this position will have One year of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

Benefits:

• This is a temporary assignment with no benefits.
• Learn more about the Paid Parental Leave program here.
• For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:

[e-mail]
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.