PARK RANGER ASSISTANT

Arizona Department of Administration; Lake Havasu City (AZ); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Paid parental leave

Job summary

Arizona State Parks and Trails is seeking a Park Ranger Assistant for Cattail Cove State Park in Lake Havasu City. This seasonal/temporary role involves customer service, interpretive programs, and ensuring safety while enforcing park rules. Must be able to work evenings, weekends and holidays, with shifts up to 40 hours per week and up to 1500 hours per calendar year.

Salary ranges from $16.00 to $17.50 per hour. A valid Arizona driver’s license is required; EMT/CPR certification may be needed.

Qualifications

• Knowledge of Arizona history, park operations, and interpretation.
• Public safety and customer service focus; ability to communicate with visitors.

Responsibilities

• Provide customer service by phone and in person for park hours, reservations and inquiries.
• Handle cash for park admissions and store purchases at the Gift Shop/Contact Station.
• Promote visitor safety, enforce park rules, and report incidents.
• Host interpretive programs, lead guided walks or hikes, provide information to visitors.
• Maintain facilities, restrooms and grounds; basic cleaning and restock supplies.

Skills

Public relations

Active listening

Service orientation

Critical thinking

Driving

Curatorial techniques

Education

Bachelor's degree in Park Management

Job description

ARIZONA STATE PARKS AND TRAILS

Connecting people with the outdoors and history of Arizona to build a lifetime of memories. Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations. To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com. Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas. The agency also includes the statewide trails program, outdoor-related grants program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone.

PARK RANGER ASSISTANT

CATTAIL COVE STATE PARK

THIS IS A SEASONAL / TEMPORARY POSITION

*may work up to 40 hours per week and up to 1500 hours per calendar year*

**must be able to work evenings, weekends and holidays**

Address: AZ-95, Lake Havasu City, AZ 86406

Salary: $16.00 - $17.50 per hour

Grade: 15

Closing Date: October 14, 2026

Job Summary

Under supervision, performs a variety of work activities while providing customer service in the operation of a water based outdoor recreational camping park; interprets natural features of the area, or historic objects/artifacts for visitors and ensures public safety by enforcing Park rules and regulations.

Job Duties

• Customer Service: Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.


• Cash Handling: Perform cashier duties at Contact Station/Gift Shop for park admission and store purchases. Collect and account for CACO shorline campsite park fees and visitation.


• Public & Staff Safety: Promote the safety of park visitors and enforce Park rules and protect Park resources. Utilize two-way radio communications system. Confers with local officials and law enforcement officers. Completes all necessary reports concerning incidents.


• Outdoor Recreation & Programmatic: Host visitors. Conducts interpretive programs and may lead guided walks or hikes. Provides information in response to visitor questions, directions, guidance, and concerns. Ensuring boat in sites are in good condition.


• General Maintenance and Cleaning: General cleaning of facilities as necessary. Maintains campgrounds and all restrooms, in clean, sanitary conditions. Sweep and mop floors, cleans toilets, restock towels, toilet paper, soap dispensers. Maintains and inspects all park and shoreline campsite facilities; litter removal, trail and irrigation system maintenance.

Knowledge, Skills & Abilities (KSAs)

Knowledge of: Working knowledge of Arizona and regional history, objects and documents; Working knowledge of curation methods utilized in conserving, preparing, storing, and exhibiting museum objects and documents, or minerals; Working knowledge of historical research techniques; Considerable knowledge of museum policies and guidelines. Basic knowledge of principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.

Skills in: Public relations and information dissemination; active listening; service orientation; critical thinking; driving and operating automotive equipment; basic curatorial techniques.

Ability to: Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors.

Selective Preference(s)

The ideal candidate for this position will have One year of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician/ CPR/AED.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

This is a temporary assignment with no benefits. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us

[e-mail]

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Advertised: 01 Oct 2026 US Mountain Standard Time
Applications close: 14 Oct 2026 US Mountain Standard Time