Park Ranger

City of Santa Fe Springs; Fort Lauderdale (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Retirement plan

Flexible spending accounts

Job summary

The City of Lauderdale Lakes is seeking a Park Safety/Information Assistant who will inform the public about Parks and Recreation services and educate visitors on rules to ensure a safe park experience. You will identify safety concerns, assist with events, and enforce city ordinances while maintaining facility security.

Responsibilities include assisting with rentals, responding to incidents, providing basic first aid, and coordinating with emergency responders as needed.

Qualifications

• Must possess a High School Diploma or equivalent.
• Must possess at least two (2) years of related work experience involving public interaction in a parks and recreation setting; or an equivalent combination of training and experience.
• Must possess a valid State issued Driver’s License.
• Must pass VECHS and DCF background checks.
• CPR and AED certifications must be obtained within three (3) months of employment.
• Crowd Manager Certification must be obtained within six (6) months of employment.

Responsibilities

• Educate Park visitors about amenities, safety guidelines, and park regulations.
• Maintains high visibility while patrolling park grounds by foot or other modes of transportation, engaging with park visitors and staff.
• Assist with monitoring facility and pavilion rentals and ensure all reservations have valid permits.
• Support special events and recreation programs by assisting with setup, breakdown and crowd control.
• Address visitor complaints and enforce park rules and city ordinances.
• Patrol designated park areas and report hazards or unsafe conditions; communicate incidents to authorities.
• Provide basic first aid and support emergency personnel as needed.
• Document incidents, maintain logs, and provide data to law enforcement when required.
• Post Park rules, updates, and notifications.
• Assist with opening/closing park facilities and ensuring security.
• Possibly assist with data collection and surveys.
• Perform maintenance tasks like clearing walkways.

Skills

Customer service

Microsoft Office

English communication

Multitask

Education

High School Diploma or equivalent

Driver’s License

VECHS background check

CPR/AED certification within 3 months

Crowd Manager Certification within 6 months

Tools

None

Job description

Position Description

This position serves as an integral part of the Parks and Human Services team. Under general supervision, the individual provides information to the public about Parks and Recreation services and educates park visitors on facility rules and regulations to ensure a safe and enjoyable park experience. The position identifies and reports safety or maintenance concerns and assists with recreation programs and special events as assigned.

Supervision Received

Works under the general guidance and direction of the Director of Parks and Human Services and/or designee.

Supervision Exercised

None.

Essential Duties

• Educate Park visitors about amenities, safety guidelines, and park regulations.
• Maintains high visibility while patrolling park grounds by foot or alternative modes of transportation, engaging regularly with park visitors and staff.
• Assists with monitoring facility and pavilion rentals and ensures all reservations have valid permits.
• Supports special events and recreation programs by assisting with setup, breakdown, and crowd control.
• Helps staff address visitor complaints and tactfully enforces park rules and city ordinances.
• Patrols designated park areas to identify and report hazards or unsafe conditions; initiates corrective actions as needed and communicates incidents to appropriate authorities including management, emergency responders, and the Broward Sheriff's Office.
• Provides basic first aid and supports emergency personnel as needed.
• Documents incidents and accidents, maintains logs, and provides relevant data to law enforcement when required.
• Posts Park rules, updates, and notifications.
• Assists with opening and closing park facilities and ensures they are secure.
• May assist with collecting field data and conducting surveys.
• Performs maintenance tasks such as clearing walkways of debris and minor obstructions.
• Interacts with a diverse population including seniors, children, school groups, athletic organizations, and the general public.
• Operates city vehicles, two-way radios, and other assigned equipment.
• Performs other duties assigned and/or required.

Qualifications

Education and Experience

• Must possess a High School Diploma or equivalent
• Must possess at least two (2) years of related work experience involving public interaction in a parks and recreation setting; or an equivalent combination of training and experience.
• Must possess a valid State issued Driver’s License.
• Must be able to successfully pass a level two (2) background check through the State of Florida's Volunteer and Employee Criminal History System (VECHS) as well as through the Department of Children and Families (DCF).
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certifications must be obtained within three (3) months of employment.
• Crowd Manager Certification must be obtained within six (6) months of employment.

Required Knowledge, Skills And Abilities

• Knowledge of municipal recreation and park programming, activities, and special events
• Skill in Microsoft Office products (Word and Outlook)
• Skill in providing good customer service
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to quickly and independently learn new software
• Ability to organize work for timely completion
• Ability to work with minimal supervision
• Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to regularly attend work and arrive punctually for designated work schedule, including evenings, weekends, and holidays

Miscellaneous Information & Special Requirements

Tools And Equipment Used

Assigned computer, including Microsoft Office software; phone; and copiers.

Physical Requirements

Depending on functional area of assignment, tasks involve the regular and, at times, sustained performance of moderately physically demanding work and may require occasional lifting, carrying, pushing and/or pulling of heavy objects or materials (up to 100 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve extended periods of time standing and/or walking.

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.

Work Environment

Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

Equal Employment Opportunity Statement

The City of Lauderdale Lakes, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (ADA), the City of Lauderdale Lakes will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job.

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Full-time employees of the City of Lauderdale Lakes are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, retirement, deferred compensation plan, flexible spending accounts, and much more. Benefit coverage varies by employee group.

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.