Park Quality Ambassador

Entertainment Places; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free park admission

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Exclusive employee events

Job summary

A leading entertainment company is seeking a Park Quality Ambassador in Philadelphia. This part-time role focuses on delivering exceptional guest service and maintaining cleanliness throughout the park. Responsibilities include engaging with guests, performing janitorial services, and reporting maintenance issues. Ideal candidates should possess strong customer service skills and the ability to lift objects up to 50 lbs. Flexible availability is required, including nights and weekends. Enjoy benefits like free park admission and discounts.

Qualifications

• Must be at least 15 years of age.
• Ability to lift and carry up to 50 lbs.
• Ability to initiate conversations with guests.
• Active listener with the ability to anticipate guests’ needs.
• Ability to promote and ensure a safe and secure environment.

Responsibilities

• Engage with guests and maintain a clean environment.
• Perform janitorial services including trash removal and cleaning.
• Report maintenance concerns to leadership.
• Park prep tasks including pressure washing, stocking, and placement/removal of park items.
• Report maintenance concerns to leadership in a timely manner.

Skills

Customer service passion

Time management skills

Communication abilities

Active listening

Safety awareness

Job description

Park Quality Ambassador page is loaded## Park Quality Ambassadorlocations: Sesame Place Philadelphiatime type: Part timeposted on: Posted Todayjob requisition id: JR128425Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!**What you get to do:** As a Park Quality Area Ambassador, you’ll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will:* Interact with others in a positive, professional manner* Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings* Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning* Park prep services to include pressure washing, leaf blowing/ removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers* Report any maintenance concerns to leadership in a timely manner**What it takes to succeed:*** A passion for customer service* Excellent multi-tasking and time management skills* Outstanding communication abilities* Active listener with the ability to anticipate guests’ needs* Ability to promote and ensure a safe and secure environment* Flexibility to perform varied duties**What else is important:*** Must be at least 15 years of age* Ability to initiate conversations with guests* Must be able to lift, push, pull and/or carry up to 50 lbs* Position engages in extensive walking and standing throughout entire work shift* Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)* Perform cleaning duties; including use of cleaning chemicals* Must be willing to comply with all SEA grooming guidelines and employment standards* Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures* Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.* Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations* Must be flexible in work locations as placement will depend on business needs* Ability to successfully complete all legal, company and department training requirements within established timelinesThe perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:* FREE park admission* Discounts on park admission tickets and passes for family and friends* Park discounts on food, merchandise, etc.* Scholarship opportunities* Exclusive employee events and giveaways**EEO Employer:**SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.