Park Operations & Visitor Experience Specialist

State of Arkansas; Paris (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The Arkansas Department of Parks, Heritage and Tourism is seeking a Park Specialist who assists in daily maintenance, visitor services, and conservation within state parks. The role ensures park facilities, landscapes, and public areas are well-maintained, safe, and accessible, while providing customer service and educating guests on park regulations.

Primary duties include handling reservations, front desk operations, and supporting recreation programs to enhance the visitor experience.

Qualifications

• At least six months of experience in customer service, bookkeeping, retail operations, or a related field.

Responsibilities

• Manage front desk operations; answer inquiries and register guests.
• Greet and registers guests, assign rooms, and handle check-in/check-out processes.
• Maintain guest accounts, post charges, and balance cash receipts.
• Process deposits, room confirmations, and refunds; mail receipts as needed.
• Assist with inventory, merchandise, and vendor coordination.
• Support daily reporting and housekeeping standards; ensure safety and accessibility.

Skills

Customer service

Front desk operations

Reservations

Cash handling

Merchandise sales

Job description

The Arkansas Department of Parks, Heritage and Tourism is seeking a Park Specialist who assists in daily maintenance, visitor services, and conservation within state parks. The role ensures park facilities, landscapes, and public areas are well-maintained, safe, and accessible, while providing customer service and educating guests on park regulations.

Primary duties include handling reservations, front desk operations, and supporting recreation programs to enhance the visitor experience.