Park Lead

Urban Air Adventure Parks; Palmdale (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Urban Air Palmdale is seeking a site manager to lead daily Park operations, open/close shifts, and promote a positive team culture for both staff and guests. You will oversee on-site personnel and ensure safe, engaging experiences within the Park locale.

The role emphasizes strong communication, conflict resolution, and availability for evenings and weekends in a fast-paced entertainment environment. Urban Air Palmdale provides equal opportunity employment.

Qualifications

• High School Diploma or equivalent; some college preferred.
• Prior experience in a supervisor-level role is required.
• Proven conflict management skills to handle guest and staff issues.
• Ability to communicate clearly and effectively in all situations.
• Ability to work nights and/or weekends.

Responsibilities

• Open and close the Park on specified weekdays and weekends.
• Promote team culture throughout the Park (employees and customers).
• Monitor on-site staff.
• Monitor proper maintenance and inventory of the Park and its equipment.
• Promote safety for employees and customers.

Skills

Supervisor experience

Conflict management

Communication

Night/weekend availability

Education

High School Diploma or equivalent

Job description

JOB SUMMARY

We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace.

Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!

RESPONSIBILITIES

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on-site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

SKILLS AND QUALIFICATIONS

• High School Diploma, some College preferred
• Prior experience in a supervisor-level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Palmdale is an equal opportunity employer.