Park Lead

Urban Air Adventure Parks; Manchester (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading indoor adventure park in Manchester seeks a hardworking site manager with excellent customer service skills. As a site manager, you will open and close the park, promote a team culture, and oversee staff and safety. Candidates should possess a high school diploma and some prior supervisory experience, along with effective communication skills. This role may require working nights and weekends. Join us in fostering an exciting workplace for both employees and guests.

Qualifications

• High School Diploma; some College preferred.
• Prior experience in a supervisor-level role.
• Ability to work nights and/or weekends.

Responsibilities

• Open and close the Park on specified days.
• Promote team culture throughout the Park.
• Monitor on-site staff and equipment.

Skills

Customer service skills

Conflict management skills

Communication skills

Team culture promotion

Education

High School Diploma

Some College preferred

Job description

JOB SUMMARY

We are looking for hard working, responsible, light‑hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace.

Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!

RESPONSIBILITIES

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on‑site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

SKILLS AND QUALIFICATIONS

• High School Diploma, some College preferred
• Prior experience in a supervisor‑level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Manchester is an equal opportunity employer.