Park Guide: Visitor Services & Fee Collection

MaziCTools; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

The National Park Service is seeking a Park Guide (Fee Collection) to enhance visitor experiences while supporting park operations and conservation goals.

In this role, you will collect entrance fees, provide information about park attractions and services, and communicate rules and safety guidelines to visitors. You will help maintain accurate fee records and visitor statistics, contributing to park management reports.

Qualifications

• Excellent customer service with visitors
• Strong verbal communication for diverse audiences
• Meticulous attention to fee collection and records
• Ability to work collaboratively with park staff
• Familiarity with National Park Service mission and regulations

Responsibilities

• Fee collection: collect entrance fees accurately following procedures.
• Visitor assistance: provide information about attractions, services and regulations.
• Communication: clearly convey park rules and safety guidelines to visitors.
• Recordkeeping: maintain accurate fee records and visitor statistics for reports.
• Collaboration: work with team members to ensure a positive visitor experience.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

National Parks Knowledge

Job description

The National Park Service is seeking a Park Guide (Fee Collection) to enhance visitor experiences while supporting park operations and conservation goals.

In this role, you will collect entrance fees, provide information about park attractions and services, and communicate rules and safety guidelines to visitors. You will help maintain accurate fee records and visitor statistics, contributing to park management reports.