Park Food & Guest Services Associate

Dollywood; Pigeon Forge, Northern (TN, KY); Hybrid; USD 22,000 - 25,000; Part time

Job summary

The Dollywood Company is seeking a Food Team Member for Dollywood Theme Park. This frontline role includes taking orders, serving, prepping, stocking, and operating a cash register to ensure fast, friendly service for guests.

As a part-time seasonal position, it requires at least 14 years old, customer service experience preferred, and basic computer skills. Training covers safety and Start Fresh standards, with potential assignments across park locations.

Qualifications

• Must be at least 14 years old.
• Minimum 6 months of previous foods experience preferred.
• Minimum 6 months of previous customer service preferred.
• Basic computer skills required.
• Offers of employment contingent on onboarding and background screening.

Responsibilities

• Prompt attention to a wide variety of tasks within food services.
• Takes orders, serves, prepares, and stores high quality food, measuring ingredients, understanding time and temperature tables to record information, answering guest questions about menu items and pricing, and proper cash handling procedures when applicable.
• Stocks and organizes the kitchen, food lines, food bars, work areas and eating areas ensuring proper pulling, delivery, rotation, and storage of product.
• Provides prompt, courteous attention to guest orders while serving and/or preparing high quality food for our guests’ enjoyment.
• Provides prompt attention in correctly filling supply orders received by verbal, radio transmission and written orders.
• Maintains cleanliness in all work areas while moving throughout the Park.

Skills

Customer service

Cash handling

Safety awareness

Team player

Communication

Tools

Cash registers

Guest ordering systems

Food preparation equipment

Job description

The Dollywood Company is seeking a Food Team Member for Dollywood Theme Park. This frontline role includes taking orders, serving, prepping, stocking, and operating a cash register to ensure fast, friendly service for guests.

As a part-time seasonal position, it requires at least 14 years old, customer service experience preferred, and basic computer skills. Training covers safety and Start Fresh standards, with potential assignments across park locations.