Park Development-Papilion Support Personnel

City of Muskogee; Muskogee (OK); On-site; USD 13,776 - 19,286; Full time

Job summary

The City of Muskogee, through the Papilion at Honor Heights Park, is seeking seasonal Papilion Support Personnel to greet visitors, provide information, conduct tours, and assist with facility programs and rentals. The role requires availability for day, night, weekend and some holiday shifts.

You will operate the POS system, handle daily deposits, restock merchandise, maintain cleanliness, and support garden and landscape tasks.

Qualifications

• Must be at least 16 years of age.
• Ability to follow written and oral instructions.
• Positive, friendly communication with the public.

Responsibilities

• Greet visitors and answer questions.
• Operate telephone and POS system.
• Conduct facility tours.
• Assist with rentals and programs.
• Maintain cleanliness and grounds.
• Assist with admissions, gift shop, and rentals.
• Report to work regularly.

Skills

Customer service

Communication

POS system

Cash handling

Tour guiding

Tools

POS system

Job description

Purpose Of The Classification

To work as support personnel in the indoor and outdoor areas of the Papilion at Honor Heights Park for the City of Muskogee, Parks and Recreation Department. This is a temporary seasonal position. Applicants must be available for day, night, weekend, some holiday shifts, and irregular hours.

Responsibilities

• Greet visitors and communicate with the public in a polite, friendly manner.
• Operate the telephone to answer, screen and forward calls and provide information as necessary.
• Conduct tours of the facility.
• Have a working knowledge of and assist with facility programs and rentals.
• Operate the Point of Sales (POS) operating system.
• Prepare daily deposits for supervisor review.
• Receive and restock merchandise as needed and assist with inventory control.
• Assist with maintaining a clean facility and grounds.
• Complete opening and closing tasks including cleaning restrooms and picking up trash.
• Assist with facility rental set‑up/clean‑up.
• Participate in preparing chrysalises for the butterfly house.
• Maintains and cares for gardens and landscapes, including planting, watering and pruning.
• Maintains flowerbeds, borders and other plant areas, including mulching and raking leaves.
• Assist guests with admission charges, gift shop purchases, venue program/rentals and facility related questions.
• Perform other work as necessary or as assigned.
• Report to work on a regular and timely basis.

Reporting Relationships

Papilion Support Personnel reports directly to the Papilion Operations Manager and the Papilion Operations Assistant Manager. Papilion Support Personnel have no direct reports or supervisory responsibilities.

Qualifications

• Training and Experience: Must be at least 16 years of age. Ability to follow written and oral instructions. Ability to communicate in a positive, friendly manner and a willingness to learn and implement customer service skills with the general public.

Physical Requirements: Employees are frequently required to walk, stand, sit, talk and hear. The employee must use hands and fingers, handle objects and concession equipment, minor tools or controls, and reach with hands and arms. The employee may occasionally need to climb, balance, stoop, kneel, crouch or crawl. Occasional lifting, pulling, pushing and/or moving of heavy items and equipment may be required. Vision, speech, hearing and feeling are sufficient to perform essential tasks. Punctuality and reasonable attendance are essential. Must submit to drug screening and a fitness-to-work physical exam. Reasonable accommodations may be made on a case-by-case basis.

Working Environment: Indoors and outdoors in various weather conditions; exposure to wet, hot, cold and/or humid conditions. Requires ability to work days, nights, weekends, holidays and irregular hours.