PARK CLERK

City of Columbia; Columbia (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

The City of Columbia is seeking a part-time clerical associate to process park payments at Finlay Park and provide customer service at the point of sale.

You will handle cash receipts, maintain records, answer inquiries, and perform routine office tasks under supervision. The role emphasizes accuracy, courtesy, and the ability to work a weekend shift 11:00am–7:00pm, Sunday through Saturday.

Qualifications

• High school diploma or GED is required.
• Six months of relevant prior experience is required.
• Valid South Carolina Class D Driver's License is preferred.

Responsibilities

• Receive, receipt and record customer fees and payments for Finlay Park.
• Assist in establishing and maintaining customer accounts and records.
• Count daily receipts, prepare cash reports and deposits.
• Answer the telephone and provide information or forward calls.
• Greet visitors and direct them to appropriate locations or provide assistance.
• Respond to inquiries, concerns, and requests from City personnel and the public.
• Perform general clerical duties and attend meetings and trainings as required.
• Maintain a flexible schedule including Sundays to Saturdays, 11:00am–7:00pm.

Skills

Cash handling

Customer service

Data entry

Telephone etiquette

Teamwork

Education

High School Diploma or GED

Tools

Computers

Phone system

Copiers & Fax machines

Job description

This position receives, receipts and accounts for various fees, and other point of sales payments due the City at Finlay Park and performs related work as assigned. Provides customer service and performs according to set procedures under close supervision. The work is considered sedentary and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: fingering, grasping, handling, hearing, mental acuity, reaching, repetitive motion, talking, and visual acuity. Work environment involves exposure to no known environmental hazards; and is relatively safe, secure and stable.

• Receives, receipts and records customer fees, and other payments for Finlay Park.
• Assists in establishing new customer accounts and assist in maintaining customer records;
• Counts daily receipts; prepares daily cash reports, and prepares deposits;
• Answers the telephone; provide accurate information to callers and/or forward calls to appropriate personnel; takes messages as needed;
• Greet visitors, directs visitors to appropriate location within park and/or provides information and assistance as requested;
• Receives and responds to inquiries, concerns, complaints and requests for assistance from City personnel and citizens regarding areas of responsibility;
• Performs other general clerical work as required, including but not limited to completing forms, copying and filing documents, answering the telephone, etc.;
• Attends staff meetings as required;Performs other clerical duties peculiar to the department to which assigned;
• Attends training, meetings, and/or workshops to enhance job knowledge and skills;
• Flexible work schedule – Sunday thru Saturday, 11:00am – 7:00pm; and
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED;
• Six (6) months of relevant prior experience;
• Valid South Carolina Class “D” Driver’s License, preferred

• Knowledge of handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner;
• Knowledge of basic mathematics using addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages;
• Knowledge of clerical, manual or technical tasks prescribed by standard practices but which may require computation, the use of several procedures, and the use of independent judgments with obvious choices; requires normal attention for accurate results;
• Ability to compute or perform arithmetic operations using data or information;
• Ability to serving others such as customers, attending to their requests and exchanging information with them;
• Ability to perform semi-skilled work involving set procedures and rules but with frequent problems;
• Ability to read simple sentences, instructions or work orders; writing simple sentences and completing simple job forms; speaking simple sentences using basic grammar;
• Ability to guide others, requiring a few decisions affecting a few co-workers; works in a stable environment with clear and uncomplicated written/oral instructions but with some variations from the routine.