Park Appearance Team Member - Dollywood Theme Park - Full Time Seasonal

Herschend Family Entertainment Co.; Pigeon Forge (TN); On-site; USD 18,000 - 25,000; Full time

Job summary

The Dollywood Company in Dollywood Park, Pigeon Forge, TN, seeks a Park Appearance Team Member [FTS] for full-time seasonal work to help with overnight cleaning and guest-facing support, aligned with the company’s mission and values.

The role requires at least 1 year of relevant experience, a valid driver’s license, ability to pass a background check, and being 18 or older, with a strong emphasis on safety and guest satisfaction.

Qualifications

• Must have at least 1 year of work experience in similar duties.
• Must have a valid driver’s license and acceptable driving record.
• Must pass post-employment offer criminal background check.
• Must be at least 18 years old.

Responsibilities

• Maintain the cleanliness of roadways and pedestrian walkways using high-pressure water hose.
• Collect reuse and recyclable material.
• Train in operation of company motor vehicles.
• Develop a work timetable for any assigned area to ensure tasks are completed timely.

Skills

Guest communication

Problem solving

Interpersonal skills

Teamwork

Job description

Park Appearance Team Member [FTS] - Dollywood Theme Park - Full Time Seasonal

Job Category: Guest Services

Requisition Number: PARKA010002

• Posted : October 9, 2026
• Full-Time
• Rate : $15 USD per hour

Locations

Showing 1 location

Description

This role exists to provide the Park with overnight cleaning and support to be done in a manner consistent with the Mission and Values of The Dollywood Company.

Summary of Essential Functions and Responsibilities

• Maintain the cleanliness of roadways and pedestrian walkways using high-pressure water hose
• Collect reuse and recyclable material
• Train in operation of company motor vehicles
• Develop a work timetable for any assigned area to ensure tasks are completed timely

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must have at least 1 year of work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Must pass post-employment offer criminal background check
• Must be at least 18 years old

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be committed to continuous improvement
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy
• Able to operate/drive a motor vehicle

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50-100 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods.
• Able to meet the physical demands of the job

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.