Parent Education Coach II

Wellpoint Care Network; West Bend (WI); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Wellpoint Care Network is seeking a Parent Education Coach to deliver structured, evidence-based parenting education using Triple P and related curricula. You will coach parents and caregivers through real-life scenarios, both in-home and in community settings, with options for virtual sessions in a hybrid work model.

Responsibilities include planning sessions, tracking progress, and coordinating with treatment teams to support child development and family stability across Washington County.

Qualifications

• Master’s degree in Social Work, Psychology, Education, or a related human service field.
• Experience working with children, adolescents, parents, and caregivers preferred.
• Training in Triple P or willingness to complete Triple P training and/or other evidence-based training and accreditation.
• Knowledge of child development, positive parenting strategies, behavioral interventions, and adult learning principles.

Responsibilities

• Implement and maintain structured parenting education materials aligned with Triple P programming.
• Prepare session plans, module materials, and educational activities for participating families.
• Maintain required Triple P training and apply curriculum consistently within program guidelines.
• Deliver individual and group parenting education in person and virtually using Triple P principles and modules.
• Coach caregivers through real-life parenting challenges and support practice of skills between sessions.
• Travel throughout Washington County and provide Triple P coaching in homes, community settings, and the office as appropriate.
• Engage parents to identify concerns, set goals, and coordinate interventions with treatment teams.

Skills

Strong communication

Organizational skills

Travel readiness

Coaching caregivers

Evidence-based practices

Education

Master’s degree in Social Work, Psychology, Education, or related human services

Tools

Microsoft Office

Excel

Outlook/Teams

ADP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive.

Every person deserves the opportunity to reach their fullest potential. It’s part of human nature, and the promise of our country, that everyone be given a fair chance to be and do their best. Yet, many in our community live with unresolved childhood and generational trauma.

That’s where we come in. We believe we can create a world where children and families have a clearer path to their fullest potential. Wellpoint Care Network has championed the restoration of families for nearly 175 years.

Job Purpose:

The Parent Education Coach is responsible for implementing structured, evidence-based parenting education and interventions utilizing the Triple P (Positive Parenting Program) and/or other evidence-based curriculum. This position provides practical education, coaching, and skill development to parents and caregivers to strengthen child-specific parenting abilities, improve parent-child relationships, and promote positive behavioral outcomes. The coach delivers curriculum-based individual, group, virtual, and in-person education; guides families through real-life parenting situations; models effective strategies; and helps caregivers practice and apply new skills. Services are solution-focused, goal-oriented, and time-limited, with clear learning objectives, progress monitoring, and planned program completion. The position serves families within CCS in Washington County and requires travel throughout the county to deliver parenting education and Triple P coaching. Sessions may take place in family homes, community locations, or the office, with remote work and virtual sessions as appropriate to the hybrid role.

QUALIFICATIONS:

• Master’s degree in Social Work, Psychology, Education, or a related human service field required.
• Experience working with children, adolescents, parents, and caregivers preferred.
• Training in Triple P or willingness to complete required Triple P training and/or other evidence based training and accreditation.
• Knowledge of child development, positive parenting strategies, behavioral interventions, and adult learning principles.
• Ability to facilitate structured parent education, coach caregivers through parenting situations, and demonstrate practical skills.
• Strong communication, organization, documentation, and group facilitation skills.
• Ability to work independently, meet deadlines, and maintain professional boundaries.
• Proficient in the usage of computer software; demonstrate an understanding of computer file systems and computer software packages, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
• Must be honest, dependable and able to meet deadlines; Self-motivated and able to work independently.
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position.
• Valid WI Driver’s License required with an acceptable driver’s record.
• Travel to home visits, schools, courts/government buildings, health provider offices, etc.
• Out-of-state travel may be necessary in the course of your work.
• Attend on-site supervision, team meetings, mail pick-up, mandatory in-office days, and conduct on-site learning throughout the state.
• Travel to and from family homes throughout Washington County to provide parent education and coaching.
• Conduct sessions in family homes, community settings, and the office, as scheduled.

JOB RESPONSIBILITIES:

Triple P Curriculum Implementation and Program Development

• Implement and maintain structured parenting education materials aligned with Triple P programming.
• Prepare session plans, module materials, and educational activities appropriate to participating families.
• Maintain required Triple P training and apply curriculum consistently within program guidelines.

Direct Parent Education, Coaching, and Intervention

• Deliver individual and group parenting education in person and virtually using Triple P principles and modules.
• Teach and model positive parenting strategies, effective communication, behavior management, and developmentally appropriate expectations.
• Coach caregivers through real-life parenting challenges and support practice of skills between sessions.
• Establish clear learning goals, structured module timelines, and expectations for participation and completion.
• Use solution-focused, time-limited interventions that build caregiver confidence and independence.
• Travel throughout Washington County and provide Triple P-based coaching and parenting education in homes, community settings, and the office, as appropriate.

Parent Engagement and Collaborative Planning

• Engage parents and caregivers in identifying parenting concerns, strengths, and education goals.
• Coordinate educational interventions with relevant treatment or service teams, as appropriate.
• Support parents in applying strategies consistently across home and community environments.
• Review progress and prepare families for successful completion and transition from coaching.

Documentation and Outcome Monitoring

• Document attendance, curriculum/modules completed, strategies taught, coaching interventions, and caregiver progress in a timely manner.
• Maintain accurate records in accordance with program and agency requirements.
• Track learning objectives, participation, and program outcomes to support continuous improvement.

Organizational Information:

We believe there is a better way. So, we have anchored ourselves in our 175 years of caring for our neighbors through modernized human services.

Wellpoint Care Network provides a rich continuum of services, including:

• Child Welfare and Foster Care
• Support for youth who have aged out of care
• Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment
• Professional education and clinical consultation (for organizations, schools, and individual/family)