Paratransit Road Supervisor: Safety & Driver Coach

Transdev North America, Inc.; Allentown (Lehigh County); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Vacation: Two weeks per calendar year

Sick: Five days per calendar year

Holidays: 7 company-paid holidays, 4浮

401(k), medical, dental and vision, LT

Job summary

Transdev in Allentown is seeking a Road Supervisor to support paratransit operators in the field and help keep our services safe, efficient, and reliable. Reporting directly to the Safety Manager, the Road Supervisor responds to service disruptions and accidents, prepares reports, and helps ensure compliance with company policies and regulatory requirements.

The role also coaches operators on safe driving practices and helps them deliver excellent customer service to riders and clients.

Qualifications

• Minimum 2 years in transportation with emphasis on safety.
• Must be able to work rotating weekend on-call shifts.
• Knowledge of DOT/FTA regulations and safety reporting.

Responsibilities

• Respond to service disruptions and accidents with a safety-first mindset.
• Develop and host driver training and safety courses; retrain drivers after incidents.
• Schedule daily activities, submit evaluation reports to local management.
• Conduct on-site accident investigations and prepare reports.

Skills

Safety training

Supervision

Customer service

Driver coaching

Education

High School Diploma or equivalent

Job description

Transdev in Allentown is seeking a Road Supervisor to support paratransit operators in the field and help keep our services safe, efficient, and reliable. Reporting directly to the Safety Manager, the Road Supervisor responds to service disruptions and accidents, prepares reports, and helps ensure compliance with company policies and regulatory requirements.

The role also coaches operators on safe driving practices and helps them deliver excellent customer service to riders and clients.