Paraoptometric

Confederated Tribes of Grand Ronde; Grand Ronde (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Confederated Tribes of Grand Ronde seeks a friendly front desk associate for the Optometry Clinic in Oregon. You will verify insurance, schedule appointments in NextGen, and assist with billing and clerical tasks to keep the clinic running smoothly.

Requirements include a high school diploma or GED and at least six months of optometry clinic experience; familiarity with NextGen EHR is preferred. The role emphasizes confidentiality and high-quality patient service.

Qualifications

• High school diploma or GED required.
• Minimum six months general training in an optometry clinic; one year preferred.
• Equivalent education and experience acceptable.

Responsibilities

• Greet patients courteously at the Optometry Clinic.
• Verify eligibility, insurance, and coverage with carriers.
• Explain insurance benefits for glasses and contacts.
• Schedule appointments using NextGen system.
• Enter charges for optical orders with Business Office oversight.
• Collect payments prior to ordering glasses or lenses.
• Coordinate with Accounting for vendor payments.
• Prepare check requests and purchase orders.
• Maintain inventory and office supplies.
• Handle mail, messages, and phone duties.
• Ensure patient confidentiality and data integrity.
• Assist with frame measurements, repairs, and adjustments.
• Assist with prescription verification and ordering from labs.

Skills

Customer service

Insurance verification

Scheduling

Billing support

Education

High school diploma or GED

6 months optometry clinic training

Tools

NextGen EHR

10 key

Multi-line phones

Fax machine

Copy machine

Job description

Salary Pay Range:$22.36/hr.-$29.00/hr.

Essential Functions:

• Provides assistance for the Optometry Clinic by courteously meeting and greeting individuals presenting themselves to the Optometry Clinic.
• Verifies eligibility, insurance, alternate resource eligibility, and coverage, by contacting patient insurance carrier.
• Accurately conveys patient insurance benefits regarding optical hardware
• Schedules optometry appointments using the NextGen scheduling system.
• Works closely with appropriate staff in the Business Office, to accurately and timely enter charges for all optical orders.
• Ensures collection of payment prior to ordering patients’ glasses or contact lenses; maintains optometry patient’s data integrity.
• Works with the Accounting Department to coordinate patient vendor payment activities.
• Accurately and timely compiles all lab fees and submits for payment
• Ensures the Optometry schedules are accurate.
• Records patient information regarding broken appointments and cancellations, along with maintaining a short call list of patients; manages fast call services.
• Provides secretarial/clerical support to the Optometrist.
• Prepare check requests and purchase orders.
• Maintains office supplies.
• Prepares correspondence, copying, faxing; takes and routes accurate telephone messages.
• Opens, routes, and distributes mail in accordance with established policies.
• Ensures patient confidentiality.
• Performs frame measurements, adjustments, and repairs necessary to assure glasses are cosmetically, physically, and optically optimum.
• Able to fill out prescription order forms/referral forms, verify prescriptions of contact lenses and glasses received from the optical laboratories. Places order for glasses and contact lenses with vender.
• Performs lensometry, auto-refraction, OCT/retina photography along with other optometry equipment as necessary.
• Teach patients the proper use and care of contact lenses and/or eyeglasses.
• Understand frame inventory, optical supplies/tools, and the billing process for services rendered.
• Performs a variety of other duties as assigned by supervisor.

Education, Experience, and Licenses:

• Requires a high School diploma or GED.
• Requires a minimum of six (6) months’ general training and skills in optometry clinic; one (1) year preferred.
• OR equivalent combination of education, training and experience.

Driving Requirements:

• Employees may be required to drive for work-related purposes and must maintain a valid Oregon

Driver’s License (ODL), meet company vehicle insurance requirements, and provide proof of personal vehicle insurance.

Qualifications, Registrations, and Certifications:

• Requires certification as Paraoptometric or Optician or within (6) months of employment.
• Current CPR/First Aid Certification
• Requires knowledge of fax machine, copy machine, Visa machine, 10 key, and multi-line telephones.
• Knowledge of NextGen EHR preferred.
• Knowledge of and sensitivity to Native American culture required.

Environmental Factors and Conditions/Physical Requirements:

• Continually requires the ability to express or receive detailed information or important instructions through oral communication.
• Continually requires working with fingers rather than the whole hand or arm. Requires repetitive movement of wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks.
• Requires standing and/or sitting for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally.
• Occasionally requires lifting of up to 20 pounds.
• This position is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.

• Supports a safe work environment by performing all duties in accordance with Tribal safety policies and procedures, and Emergency Management Plan.

• Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.
• May be called upon to serve as a Disaster Reservist during emergencies.
• Local travel is occasionally required. Travel outside of the state is infrequently required.

Background Check:

• Candidates for this position will be subject to criminal and character background checks and may be subject to fingerprinting.