Paramedic Lead

Rural Metro Fire Department; Dresden (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Rural Metro Fire Department seeks a Paramedic Lead to coordinate day-to-day operations, mentor field crews, and make time-critical clinical decisions. This full-time role bridges field staff and leadership to ensure high-quality patient care and smooth service delivery.

You will monitor system status, assist with PCR transmission, uphold protocols, and drive excellence in customer service while complying with safety requirements and local regulations.

Qualifications

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
• State Paramedic Certification.

Responsibilities

• Monitor and support field staff during calls.
• Act as liaison between field staff and leadership.
• Ensure timely deployment and system status management.
• Maintain accurate records of equipment and PCR transmission.

Skills

Leadership

Decision-making

Communication

Education

High School Diploma or GED

Job description

Paramedic Lead

IMMEDIATE HIRING! PARAMEDICLEADFULL-TIME Opportunity

We’rehiring a Paramedic Lead who is passionate about delivering compassionate, high-quality service and both basic and advanced patient care. This role is essential to ensuring smooth day-to-day operations by facilitating communication between field staff and leadership, monitoring system status, and making time-critical decisions. The Paramedic Lead also reports daily issues and achievements to leadership, acts as a role model to field employees, and provides coaching opportunities when standards are not upheld.

Essential Functions/Duties

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and elevate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

Qualifications

Experience

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.

Education

• High School Diploma or equivalent (GED).
• Some advanced education preferred.

Skills

• Strong leadership and decision-making skills.
• Strong listening and comprehension skills.
• Ability to adapt to quickly evolving situations.
• Effective oral and written communication skills.

Credentials / Licenses

• State Paramedic Certification.
• State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.