Paralegal - Child Support Establishment/Modification Unit

City of Indianapolis; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

PERF retirement plan

Paid holidays

Job summary

The City of Indianapolis, through the Marion County Prosecutor’s Office, Child Support Division, seeks an Establishment/Modification Paralegal to assist custodial and non-custodial parents in establishing and modifying child support orders, medical orders, and related actions. A mandatory math test will be given during the interview process to assess qualifications.

Responsibilities include case initiation and monitoring, interviewing parties, coordinating with the DNA Diagnostic Center, and

Qualifications

• Excellent oral and written communication skills.
• Ability to work with a diverse group of people.
• Must manage time well, work efficiently and set priorities.

Responsibilities

• Maintain a highly professional attitude and appearance; work well with staff and the public.
• Initiate, review, and monitor cases for establishment/modification actions.
• Conduct interviews with parties to obtain necessary information.
• Coordinate with DNA Diagnostic Center for scheduling and test results.
• Become proficient in using and maintaining information in the statewide child support enforcement tracking system.
• Respond to emails and phone calls in a timely manner.
• Work reports as needed.
• Initiate, review, and monitor UIFSA cases for establishment and modification actions.
• Research and certify arrears orders and balances; prepare Pay History Details.
• Create accounts and modify support orders in ISETS.
• Maintain a spreadsheet of daily case activities.
• Complete required training within 6 months of hire.
• Prepare for and attend court sessions as needed.

Skills

Communication

Public interaction

Time management

Independence

Education

College degree preferred

High school diploma or equivalent

Tools

ISETS

Statewide tracking system

Job description

Overview

The Marion County Prosecutor’s Office, led by Prosecutor Ryan Mears, is setting new expectations in the criminal justice system and is committed to a fair and equitable system. The Marion County Prosecutor’s Office Child Support Division works to encourage non-custodial parents to take financial responsibility for the benefit of their children. A wide range of services are available for families, including paternity establishment, locating non-custodial parents, and modification and enforcement of child support orders. The Prosecutor’s Office does not represent either party in a child support case or favor one side over the other. Our goal is to seek a just and fair outcome. The Establishment/Modification Paralegal will aid the custodial and non‑custodial parents in establishing child support orders, medical orders and modifications for their case reflective of the office having a fair and equitable system. The Prosecutor’s Office seeks employees who are dedicated to public service, public safety, and fairness and justice for all who come into contact with the child support system.

NOTE: All applicants will be given a math test as part of the hiring process. The math test given must be successfully passed during the interview process to be considered for the position.

Position Responsibilities

• Maintain a highly professional attitude and appearance. Must be a positive team player and work well with others including other paralegals, Deputy Prosecutors, administration, court staff and the public.
• Initiate, review, and monitor cases for next appropriate establishment/modification actions.
• Conduct interviews with parties to obtain necessary information to process a case.
• Coordinate with DNA Diagnostic Center (DDC) to have parties scheduled, tested and results of genetic tests submitted to court.
• Become proficient in using and maintaining information in the statewide child support enforcement tracking system.
• Respond to emails and phone calls in a timely manner.
• Work reports as needed.
• Initiate, review, and monitor local and Uniform Interstate Family Support Act (UIFSA) cases for next appropriate establishment and modification actions.
• Research, update and certify arrears orders and balances using various computer systems as well as the documents and information in the file.
• Research and prepare Pay History Details for use in office, court, other agencies, or public.
• Create accounts and modify support orders in ISETS.
• Maintain a spreadsheet of daily case activities.
• Successfully complete a child support worksheet training class (learn how to calculate child support using the Indiana Child Support Guidelines) within the first 6 months of being hired.
• Prepare for and attend court sessions when necessary as well as follow up on the cases after court sessions.
• Participate in the planning and review of the Unit’s goals as needed. Contribute to the effective and efficient daily operations of the Marion County Prosecutor’s Office, Child Support Division through increased and ongoing knowledge of procedures.
• Ensure that all work is completed in strict compliance with all applicable federal and state regulatory rules, laws, and guidelines, including IRS Publication 1075.
• Abide by all policies and procedures set forth in the Marion County Prosecutor Office’s Personnel Policies and Procedures Manual.
• Be punctual and adhere to attendance policies.
• Be enthusiastic about learning new skills and procedures.
• Additional duties as assigned, including, but not limited to, on-going training on unit tasks and responsibilities and re-training when appropriate.

Qualifications

Excellent oral and written communication skills. Must work well with the public and maintain a proper public image.

Ability to work with a diverse group of people.

Must manage time well, work efficiently and set appropriate priorities on work to be undertaken. Ability to work quickl y and accurately under time and situational pressures. Must have organizational skills and have initiative to foresee the daily needs of the section.

Ability to work independently. Must be dependable and responsible.

Excellent attendance record.

College Degree Preferred, High School Diploma Or Equivalent Required.

Demonstrated leadership ability in present and past positions; demonstrated ability to maintain sound and effective relationships with peers.

Prior experience in Child Support, a plus.

Applicant must be a Marion County Resident at time of hire or willing to relocate to Marion County within 6 months of accepting the position.

It is the policy of the Marion County Prosecutor’s Office to provide equal opportunity in employment to all employees and applicants for employment. We seek to recruit talented employees representing diverse backgrounds and perspectives to serve as advocates for our community, and we invite all qualified applicants to apply. No person is to be discriminated against in employment because of race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, genetic information, or veteran status.

Benefits

Full-time employees are eligible for a comprehensive benefits package including medical insurance, benefit leave and paid holidays, and annuity savings account through the Public Employees Retirement Fund (PERF).

All rates are bi-weekly.

2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:67382b58-4d1a-4519-89d7-8453f91e19a1

Life Insurance Employee Only (rates per $1,000 per month):

• Basic: Employer Paid
• Optional Life Insurance Employee Only (rates per $1,000 per month)

Additional

• 25-29 $0.058
• 30-34 $0.083
• 35-39 $0.099
• 40-44 $0.132
• 45-49 $0.223
• 50-54 $0.363
• 55-59 $0.600
• 60-64 $0.795
• 65-69 $1.329
• 70 + $2.054

Important Perf Update

• For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
• All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:

• Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:

• Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
• Part Two - This Consists Of An Additional Variable Rate Contribution Paid By The City Toward Your ASA. This Variable Rate Contribution Is Currently 1% Of Your Gross Wages. Vesting In The Value Of The Variable Rate Employer Contribution Will Vary By Length Of Participation. You Are

• 20 percent vested after 1 full year of participation
• 40 percent vested after 2 full years of participation
• 60 percent vested after 3 full years of participation
• 80 percent vested after 4 full years of participation
• 100 percent vested after 5 full years of participation
• All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:

• Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
• Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty‑five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of creditable service equals at least 85 and the member is at least fifty‑five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

• City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.

The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten‑percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.

Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Questions relating to PERF may be directed to INPRS - PERF at:

Indiana Public Retirement System

Public Employees' Retirement Fund

One North Capitol, Suite 001

Indianapolis, Indiana 46204

[phone]