Paralegal

MCI Careers; Indiana; On-site; USD 45,000 - 62,000; Full time

Job summary

MCI is a fast-growing tech-enabled business services company delivering CX, BPO and technology solutions in the US and beyond.

We are seeking a detail-oriented Paralegal to support the legal team, manage case files, conduct legal research, and prepare documents for filings. The role requires confidentiality, strong organizational skills, and proactive case management.

Qualifications

• Associate's degree in Paralegal Studies or related field.
• Paralegal certification preferred.
• Experience with legal research databases and document management systems.

Responsibilities

• Conduct legal research from statutes, case law, articles, and regulations.
• Draft contracts, pleadings, motions, discovery requests, and briefs; prepare documents for court filings.
• Organize and maintain case files, manage deadlines, monitor ongoing proceedings; ensure documentation is accurate.
• Communicate with clients for information and case updates, answer routine questions.
• Assist attorneys for court appearances and trials, organize exhibits and witness lists.
• Perform administrative duties: scheduling, calendars, and correspondence.
• Handle additional tasks as assigned by attorneys or supervisors to ensure efficient operation.

Skills

Legal research

Document drafting

Case management

Microsoft Office

Legal terminology

Education

Associate's degree in Paralegal Studies

Paralegal certification

Tools

Westlaw/LexisNexis

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.

We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support by managing case files, conducting legal research, preparing legal documents, and ensuring all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team's success.

POSITION RESPONSIBILITIES

• Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.
• Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in the preparation of documents for court filings.
• Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings. Ensure all necessary documentation is accurate and up to date.
• Communicate with clients to obtain information, provide updates on case status, and assist with answering routine questions.
• Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
• Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
• Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team.

CANDIDATE QUALIFICATIONS

• Associate's degree in Paralegal Studies or related field; Paralegal certification preferred.
• Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems.
• Strong understanding of legal terminology, processes, and documentation requirements.
• Excellent written and verbal communication skills to interact professionally with clients and court personnel.
• Ability to review and organize detailed documents with accuracy.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated commitment to maintaining strict confidentiality and ethical conduct.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

• All MCI Locations
• Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.

All aspects of employment at MCI are based solely on a person's merit and qualifications.

MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect.

All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discrimin